Performance & Capability Design, Program Manager
About The Position
We are transforming how DaVita builds workforce capability, aligning our approach with personalized development strategies and the future of learning. We are moving beyond traditional training order-taking to build a Performance & Capability Design function that solves business problems through strategic learning consulting and high-level learning solution design, while maintaining a holistic view of the tools, processes, and environment. We are seeking a Program Manager, Performance & Capability Design to support this transformation. This is a strategic learning consulting and project leadership role. You will manage large-scale projects aimed at diagnosing the organization's most complex capability challenges. Working alongside performance architects and business leaders, you will consult on and create high-level designs for innovative learning solutions that directly impact our clinical and business outcomes. An ideal candidate will be proficient in performance and learning consulting with a proven track record of designing and implementing holistic enablement and capability solutions.
Requirements
- 3-5+ years of progressive experience in Learning Consulting, Learning Design, Organizational Effectiveness, or related field.
- Experience with Human Performance Technology (HPT) or similar methodologies.
- Experience project managing complex learning and capability initiatives across matrixed teams, including senior stakeholder management.
- Proficient in building presentation decks that clearly visualize data and design concepts.
Nice To Haves
- Prefer Denver, CO-based (in-office downtown Tues/Wed/Thurs); open to remote for the right candidate.
Responsibilities
- Execute the Personalized Learning Strategy: Shift the organization toward the future of learning by managing enablement initiatives that focus on personalized, impactful development aligned with DaVita’s highest-priority business goals.
- Drive Learning & Business Results: Track and report on impact metrics (clinical and business performance outcomes, pipeline readiness, and retention) while evaluating the effectiveness of modern learning interventions.
- Consult & Design: Partner with stakeholders to diagnose performance gaps and design high-level learning solutions, maintaining an awareness of how process, technology, or environment impact the learner experience.
- Learning Consulting & Stakeholder Engagement Strategic Partnership: Serve as a learning consultant to operational and clinical leaders. Help translate their business strategy into clear workforce capability requirements and personalized development journeys.
- Needs Analysis: Conduct performance gap and learning needs analyses to ensure we are solving the right problems. Recommend targeted, modern learning interventions rather than one-size-fits-all training.
- High-Level Solution Design Learning Architecture: Lead the high-level design of blended learning solutions. Architect programs that leverage the future of learning (e.g., personalized pathways, microlearning, learning in the flow of work) while considering workflow support and technology adoption.
- Cross-functional Collaboration: Partner with instructional designers, technologists, and SMEs to translate high-level learning designs into effective, scalable development programs.
- Project Management & Execution Project Leadership: Manage large-scale, medium- to high-complexity learning consulting projects from inception to implementation. Align business and delivery lanes to implement solutions that drive behavioral change.
- Change Management: Support change management required to shift stakeholder expectations from "requesting traditional training" to "partnering on personalized learning and performance."
Benefits
- Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave
- Professional development programs
- On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
