Performance Analysis Consultant - Planning & Community Performance

TELUS•Calgary, AB

3d•Hybrid

About The Position

Join our team and what we'll accomplish together TELUS' mission is to unleash the power of its world-class networks to deliver the best solutions to Canadians, at home, at work, and on the go. We make the world better by leveraging technology to break down barriers and enable everyone to reach their full potential. Our culture is fundamentally centered on a passion for growth, our deep desire to seize every opportunity and embrace change, our values inspiring excellence and the courage to innovate. The growth mindset encourages each of us to lean in and learn about what matters most to our customers, to create the foundational knowledge that enables us to make decisions that prioritize customers in everything we do. In doing so, we create innovations that change the lives of thousands of people across Canada. At TELUS, we are always learning and insatiably curious. In the face of uncertainty, we take risks and learn quickly from our mistakes. We build on everyone's ideas because we are stronger together. We are impressed by what humans dare to achieve and are motivated every day to enable others to do more through our technology and innovation. Together we make a difference.

Requirements

Bachelor's degree in computer science, mathematics, statistics, business, or related field
4-5+ years of experience in data analytics, business intelligence, or a related field, with proven ability to deliver insights that drive strategic decisions
Advanced proficiency in data visualization and dashboard tools such as Tableau and Looker.
Strong proficiency in SQL, data queries, and advanced Google Sheets (formulas, pivot tables, charts)
Demonstrated curiosity about emerging analytics technologies and willingness to experiment with AI tools to enhance insights delivery.
Proven expertise in data analysis, statistical methods, and translating complex datasets into clear, actionable insights for both technical and non-technical stakeholders
Ability to translate ambiguous business questions into structured data pulls with minimal guidance
Demonstrated experience building advanced dashboards, reports, and complex data visualizations
Proactive, entrepreneurial, and continuous improvement mindset with a passion for exploring new opportunities and emerging technologies
Demonstrated ability to work independently, navigate ambiguity, and build processes from the ground up
Excellent written and verbal communication skills with the ability to translate complex data into compelling narratives for stakeholders and leadership
Strong analytical thinking, problem-solving ability, attention to detail, and business acumen

Nice To Haves

Experience building and scaling analytics functions in new or emerging team environments
Knowledge of telecom-specific sales processes, business metrics, sales channel data, or financial data within large, matrixed organizations
Demonstrated expertise in performance reporting tools (Google Analytics 4, Adobe Analytics, or similar)
Familiarity with predictive analytics, machine learning, or AI integration within business intelligence contexts
Experience with CRM systems, data platforms, and campaign-specific analytics

Responsibilities

Design, build, and automate hyper-localized community performance dashboards with integrated data pipelines across multiple sources to deliver clear, actionable insights while reducing manual effort and improving overall reporting efficiency.
Deliver tailored analysis and custom performance reports that translate complex financial and operational data into compelling narratives and actionable recommendations, while continuously exploring new insights to support strategic business decisions and identify previously undetected trends.
Partner with cross-functional teams to monitor GTM performance, conduct weekly check-ins, and perform deep-dives on underperforming activities, identifying what is working and recommending new data-driven opportunities.
Champion the integration of AI tools, predictive analytics, and machine learning capabilities to enhance the team's analytical maturity, accelerate strategic decision-making through trend forecasting and anomaly detection, and proactively evolve reporting capabilities with advanced AI-assisted insights.
Transform complex data findings into compelling, accessible presentations tailored for all organizational levels, driving alignment on new opportunities through high-impact, data-driven insights.