Per Diem Phlebotomist/Front Host

Crossover Health•Redmond, WA

1d•Onsite

About The Position

Crossover Health is dedicated to creating the future of health, focusing on wellbeing and prevention through a national, team-based medical group. They offer a unique Primary Health model that integrates primary care, physical medicine, mental health, health coaching, and care navigation, delivered in-person, virtually, and via asynchronous messaging. The Phlebotomist role is essential for providing an exceptional and cohesive patient experience. This position involves offering a personalized welcome and greeting to each patient, guiding them through the phlebotomy process, and ensuring a positive encounter. The Phlebotomist will effectively utilize technology tools for phlebotomy services and ensure that patients' blood is collected and immunizations are administered with ease.

Requirements

Minimum 1 year experience as a phlebotomist.
Phlebotomy certification required.
Experience applying clinical parameters and criteria in a decision making model.
Current BLS (Basic Life Support) certification.

Nice To Haves

Strong communication, customer service and people skills; the ability to connect with all invested parties (patients, doctors, nursing staff, clinic staff, technicians), strong interpersonal, organizational and follow-through skills.
High level of ownership, accountability, and initiative
Experience in primary care preferred.

Responsibilities

Assist physicians and nurses with patient care and treatment in accordance with national standards.
Provide phlebotomy services and collection of other laboratory specimens (including but not limited to urine, stool, and breath).
Performs specimen collection in any exam room or clinical area as needed to support daily primary care visits.
Processes and prepares all laboratory specimens for same day testing in accordance with clinic protocols and quality standards.
Processing outside lab orders when appropriate criteria are met
Process in-house specimens as ordered by physicians and provide/document results in a timely manner.
Monitor and maintain laboratory supplies to assure the clinic has necessary and appropriate items on hand.
Communicate supply needs to Senior Medical Assistant.
Perform and document quality control testing on all in-house laboratory testing supplies and instruments as outlined by clinic policy.
Establish collaborative relationships and work directly with outside vendors to reconcile issues related to in-house or send out testing.
Communicate and work with patients as needed to follow up on any lab related issues or concerns.
Performs other duties as assigned