Directs Service Department activities for Sales Center and installs, services, and repairs beverage coolers, vending machines and other appliances by performing the following duties. Organizes and schedules work schedules and itineraries for Service Techs. Tracks productivity efficiency of service department. Solicits new vending accounts. Schedules installation and repair service calls. Coordinates and assigns work schedules to minimize overtime in the Service Department. Orders and maintains inventory of venders, coolers and spare parts for assigned territory. Loads, unloads and transports vendors, coolers and other appliances to and from customer locations. Perform required sanitation service on appliances. Disassembles appliance and examines mechanical and electrical parts. Traces electrical circuits and locates shorts and grounds. Utilize tools and diagnostic equipment such as wattmeter, ammeter, or voltmeter to diagnose appliances during operating cycle to detect malfunctions, excess vibration, overheating, fluid leaks, and loose parts. Calibrates control devices such as timers and thermostats and adjusts contact points. Cleans, washes and repaints parts. Replaces worn or defective parts such as panels, switches, pumps, compressors, bearings, transmissions, belts, gears, blowers, and defective wiring. Repairs and adjusts appliance motors. Reassembles appliance, adjusts and lubricates moving parts. Ensures shop and vendor storage area is maintained in clean and orderly condition. Cleans and maintains assigned vehicle in accordance with established schedules and maintains appropriate vehicle maintenance records. Wears and utilizes appropriate safety equipment. Wears company provided uniform and presents professional appearance to customers and marketplace. Other duties may be assigned by the immediate supervisor or other supervisor at any time.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree