PeopleSoft Systems Analyst

SMART TECH SKILLS LLC•Austin, TX

6d•Onsite

About The Position

Support enterprise financial systems within a statewide ERP environment, focusing on CAPPS Financials and related systems. This role provides advanced technical consulting, application support, and service desk oversight while ensuring compliance with enterprise standards, accessibility requirements, and system development lifecycle processes. The position collaborates with vendors, technical teams, and business stakeholders to maintain stable, secure, and efficient operations across multiple agencies.

Requirements

10 or more years of experience supporting Texas state government systems
10 or more years of experience supporting enterprise application systems
10 or more years of experience in technical project management and strategic planning
10 or more years of experience preparing and presenting to executive stakeholders
10 or more years of experience supporting CAPPS Financials or similar ERP systems
10 or more years of experience interpreting contracts and managing vendor deliverables
10 or more years of experience with data integration, data quality, and SDLC methodologies
10 or more years of experience with PeopleSoft FSCM or HCM, PeopleTools, PeopleCode, SQL, PS Query, SQR, and Application Engine
10 or more years of experience with Oracle databases
Experience supporting large multi-agency ERP deployments
8 or more years of experience with IT service desk functions and ITIL frameworks
3 or more years of experience supporting BOSSDesk or similar ITIL-compliant service desk tools
Strong ERP systems expertise and enterprise application support capabilities
Ability to analyze complex system architectures and identify improvement opportunities
Strong communication skills with both technical and executive stakeholders
Strong incident management and troubleshooting abilities
High attention to governance, compliance, and accessibility standards
Ability to manage multiple priorities in large-scale environments
Strong documentation and process discipline

Nice To Haves

Experience with software and hardware lifecycle management best practices
Experience with CPA legacy statewide financial systems
Experience developing technical specifications for procurement initiatives

Responsibilities

Provide technical support and oversight for CAPPS Financials and related systems
Ensure vendor deliverables meet CAPPS requirements, standards, and SDLC processes
Review and validate functional and technical designs for system enhancements
Support system stability across multi-agency ERP environments
Analyze business processes and workflows to evaluate ERP design alignment
Review functional specifications and integration documents to identify risks and gaps
Evaluate dependencies and ensure architectural consistency across systems
Provide technical feedback during design walkthroughs and validation sessions
Review developed code for adherence to enterprise standards and requirements
Support system and integration testing including scenario development and validation
Participate in disaster recovery and upgrade testing activities
Ensure system enhancements meet performance, security, and data quality expectations
Maintain and support ITIL-compliant service desk applications such as BOSSDesk
Configure and administer service desk tools to meet organizational needs
Provide Level 2 support including troubleshooting complex incidents and root cause analysis
Manage integrations, API support, and system monitoring activities
Support ticket management for system issues including interfaces, batch processing, and connectivity
Participate in major incident management processes for critical issues
Maintain system documentation and knowledge repositories
Collaborate with vendor teams for issue resolution and system support
Ensure all systems comply with WCAG 2.1 accessibility standards
Manage accessibility waivers, testing coordination, and remediation tracking
Ensure compliance with security, governance, and regulatory requirements
Support SOC-1 audit activities and controls validation
Support data integration and interface management across multiple systems
Ensure data quality, reliability, and consistency across environments
Assist with reporting, data analysis, and operational insights
Support evolving system integrations and platform changes