PeopleSoft Benefits Functional Consultant

Mythics, LLC•,

About The Position

The PeopleSoft Benefits Functional Consultant serves as the functional owner and subject matter expert for PeopleSoft HCM Benefits, with primary responsibility for Base Benefits, Benefits Administration (BenAdmin), and eBenefits. The role leads functional discovery, configuration, testing, implementation, PUM adoption, and ongoing support, while advising stakeholders on delivered functionality, reconfiguration, de-customization, and PeopleSoft best practices. The consultant works closely with HR and Benefits Operations, payroll, technical teams, and external benefit carriers and vendors to assess business requirements, evaluate existing customizations, improve Benefits Administration processes, and implement new functionality. The position requires extensive experience with PeopleSoft HCM 9.2, PeopleTools, PUM updates, benefits integrations, and U.S. benefits processes and compliance requirements.

Requirements

Bachelor's degree in Information Systems, Human Resources, Business Administration, Computer Science, or a related field, or equivalent experience.
8+ years of hands-on PeopleSoft HCM functional experience, with primary expertise in Base Benefits, Benefits Administration (BenAdmin), and eBenefits.
Participation in at least two full lifecycle PeopleSoft implementations, upgrades, or major PUM adoption cycles.
Hands-on experience with PeopleSoft HCM 9.2 and PeopleTools 8.58 or later.
Experience with PeopleSoft Update Manager (PUM), including functional impact assessment, testing, and adoption of delivered functionality.
Experience conducting configuration reviews, customization assessments, and fit/gap analyses.
Experience analyzing Benefits Administration event processing, enrollment results, batch processes, and data-integrity issues.
Strong understanding of integrations and process dependencies among PeopleSoft Benefits, Core HR, and Payroll for North America.
In-depth functional knowledge of PeopleSoft Base Benefits, Benefits Administration, and eBenefits.
Strong understanding of Benefits Administration configuration, eligibility rules, event processing, enrollment processing, and Open Enrollment lifecycles.
Working knowledge of U.S. benefits requirements and processes, including COBRA, the Family and Medical Leave Act (FMLA), Section 125, and the Affordable Care Act (ACA).
Strong understanding of benefits-to-payroll dependencies, including deductions, tax implications, and retroactive deductions within PeopleSoft Payroll for North America.
Knowledge of Core HR and Job Data dependencies that affect benefits eligibility, event processing, and enrollment.
Ability to analyze historical BenAdmin runs, troubleshoot stuck events, evaluate batch-processing issues, and audit enrollment data integrity.
Ability to assess customizations against delivered PeopleSoft functionality and identify opportunities for de-customization and adoption of delivered capabilities.
Knowledge of current PeopleSoft user-experience capabilities, including Fluid self-service, Life Events, WorkCenters, and PeopleSoft Insights.
Strong functional testing skills, including development and execution of test scenarios for configuration changes, upgrades, PUM updates, integrations, and regression testing.
Strong analytical and problem-solving abilities, with demonstrated skill in root-cause analysis.
Ability to translate business requirements into practical PeopleSoft functional solutions while considering downstream impacts.
Strong written and verbal communication skills and ability to work effectively across HR/Benefits Operations, payroll, technical development teams, and external benefit carriers and vendors.
Ability to clearly and concisely document configuration decisions, functional requirements, business processes, fit/gap findings, and recommended solutions.

Responsibilities

Serve as the functional owner and subject matter expert for PeopleSoft HCM Benefits, including Base Benefits, Benefits Administration (BenAdmin), and eBenefits.
Lead functional discovery, requirements analysis, configuration, testing, implementation, rollout, and production support for assigned PeopleSoft HCM modules.
Assess customer business needs and recommend configuration, reconfiguration, de-customization, and adoption of delivered PeopleSoft functionality and best practices.
Build and maintain a comprehensive inventory of customizations across Benefits and related HCM functionality.
Review existing customizations and conduct initial fit/gap analyses against delivered functionality available through applicable PeopleSoft Update Manager (PUM) images.
Support and participate in PUM update and adoption processes, including impact analysis, functional testing, regression testing, and evaluation of new delivered capabilities.
Conduct Benefits Administration configuration reviews and health checks to identify configuration issues, process inefficiencies, data concerns, and opportunities for improvement.
Analyze historical BenAdmin processing and event cycles, identify and resolve stuck or incorrectly processed events, and support optimization of batch processing.
Audit enrollment and benefits data to identify integrity issues and recommend corrective actions.
Evaluate and implement applicable PeopleSoft features and enhancements, including COBRA, FMLA-related functionality, employee self-service, Fluid Life Events, Open Enrollment, WorkCenters, and PeopleSoft Insights.
Analyze end-to-end dependencies among Benefits, Core HR, and PeopleSoft Payroll for North America, including deductions, benefit-related tax implications, retroactive deductions, and Job Data changes.
Develop functional requirements, configuration documentation, functional design specifications, test scenarios, test scripts, and implementation support materials as needed.
Coordinate functional and integration testing with technical teams, HR and Benefits stakeholders, payroll teams, and external carriers and vendors.
Troubleshoot benefits processing and integration issues, identify root causes, and recommend sustainable solutions that minimize unnecessary customization.
Provide functional guidance and advisory support to business stakeholders regarding PeopleSoft capabilities, configuration options, operational processes, and best practices.
Support knowledge transfer and documentation to promote effective long-term administration and support of the PeopleSoft Benefits environment.