PEOPLE & TALENT MANAGER

Compass Group•Boston, MA

1d•$115,000 - $120,000•Onsite

About The Position

Restaurant Associates, a leading provider of dining and event catering for prestigious institutions, is seeking a People Talent Manager for a high-volume, highly visible campus dining account. This role requires a business-savvy human resources leader who is proactive, passionate, driven, and motivated to create value through direct impact on the business. The People Talent Manager will drive the evolution and execution of R/A’s CARE strategy, focusing on Communication, Engagement, Learning, and Development to enhance employee experience and positively impact overall employee, customer, and client experience. This role works directly with R/A business leaders to set high standards for quality and service, encouraging, empowering, and developing team members.

Requirements

Bachelor's degree and minimum five + years of experience in People/Human Resources Leadership, Employee Engagement Training, Talent Management, Development, and Learning.
At least 2 years of experience in a luxury business setting.
Excellent stand–up delivery and facilitation skills that drive key learning outcomes and empower application beyond the classroom.
Dynamic, self-motivated individual who is comfortable speaking in large groups and with all levels of management.
Strategic problem solver, business partner, facilitator of change and ability to effectively evaluate and resolve path forward with emotional intelligence.

Nice To Haves

Labor relations experience is a plus.
Management/People experience within the hospitality industry a plus.

Responsibilities

Oversees R/A's CARE People leader engagement strategies to ensure a meaningful workplace experience for all.
Sets the framework and measurement for the role of leadership to ensure the success of programs and talent, and employee experience using measurable achievements for accountability structures.
Partners, coaches, and mentors key business team members by ensuring People Leader standards are in place for success; trains Managers as effective role models, facilitates important conversations around empathy, compassion, backgrounds, experiences, and perspectives.
Ensures consistent and effective implementation of learning & development platforms across the business; maintains open communication with leadership regarding Centers for Excellence activity and presents on People activities during meetings.
Meets regularly with Associates for feedback sessions and Town Hall Communications of people activities.
Designs, develops, and delivers training courses and workshops, including leadership development and performance improvement.
Proposes learning solutions to address performance gaps.
Manages talent with intentional succession planning for frontline associates to leadership pathways and professional development opportunities for all staff, including internal mentorship programs.
Partners with Talent Acquisition with a focus on diversifying talent pipelines and develops an insights-driven plan for diversity recruitment, growing a 'ready now' bench.