About The Position

BusPlanner is hiring a People & Talent Acquisition Manager to take complete ownership of our recruiting and talent sourcing functions and help scale our growing team. This role is the first of its kind and is a high-ownership position that combines hands-on recruiting, strategic talent acquisition, and people operations. It is ideal for someone who is proactive, highly energetic, detail-oriented, and excited to help us find and win over top-tier candidates in a high-growth environment. You’ll serve as the first dedicated people hire, working closely with leadership to own the end-to-end recruitment funnel while also helping implement lightweight HR processes related to onboarding, compliance, and employee engagement. You’ll act as a key culture-builder within the organization, owning recruitment operations across our offices located in Waterloo, and playing a critical role in identifying, sourcing, and closing top talent through both inbound and outbound channels.

Requirements

  • Entrepreneurial and resourceful — takes initiative, adapts quickly, and enjoys solving complex challenges.
  • A hunter when it comes to talent — loves identifying, engaging, and winning over exceptional candidates.
  • Process-minded — comfortable implementing repeatable recruiting systems.
  • Flexible and collaborative — willing to take on tasks outside of the job description to help the team move forward.
  • People-oriented — values strong team relationships and wants to help others succeed.
  • Organized and responsive — balances recruiting urgency and candidate experience with ease.
  • Confident communicator — comfortable presenting to senior stakeholders, in person or virtually.
  • Interested in proactively recruiting talent via outbound channels.
  • Willingness to roll up sleeves and have a “just-get-it-done” mindset.
  • Comfortable juggling both strategic and hands-on HR responsibilities.
  • Comfortable taking ownership, following up proactively, or working with some ambiguity.
  • Direct interaction with leadership and team members.

Nice To Haves

  • 2–5 years in HR, people operations, or talent roles, ideally within SaaS, startups, or early-stage companies.
  • Experience working in environments where HR functions had to be built or redefined from the ground up.
  • Familiarity with Canadian and U.S. labor laws and employee lifecycle best practices.
  • Ability to manage a large and varied portfolio of HR responsibilities, including proactive and reactive support.
  • Strong communication and presentation skills — comfortable advising leadership and supporting employee conversations.
  • HR certifications or relevant continuing education (e.g., CHRP) is a plus.

Responsibilities

  • Act as the primary recruiting leader, owning the full-cycle hiring process across all functions at BusPlanner.
  • Creating job descriptions, proactively sourcing top talent via LinkedIn and other platforms, conducting candidate screens, coordinating interviews, and managing offer letters.
  • Identify, engage, and close top-tier candidates through outbound and inbound strategies.
  • Partner with hiring managers to understand talent needs and develop sourcing strategies that deliver results quickly.
  • Build and maintain a strong talent pipeline for current and future needs.
  • Own and improve core recruiting processes to enhance candidate experience and time-to-hire.
  • Support lightweight HR operations including onboarding, performance processes, and compliance.
  • Maintain accurate employee data in our HRIS (Workable).
  • Assist with basic HR functions such as documentation, engagement coordination, and internal communication.
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