People Systems & Onboarding Specialist

Pindrop•Atlanta, GA

7h•$75,000 - $95,000•Hybrid

About The Position

Pindrop is seeking a People Systems & Onboarding Specialist to join their team. This role is responsible for overseeing HR/People Systems, troubleshooting system issues, and implementing system improvements. The specialist will also manage the onboarding process from candidate to new hire, ensuring a smooth transition and handling all pre-start communication and routine processes. Additionally, the role involves managing People Ops inquiries, ensuring employee records are compliant and secure, refining data practices, monitoring HR metrics, and supporting compliance initiatives and audits. The ideal candidate is detail-obsessed, self-sufficient, and motivated by both employee connection and process optimization.

Requirements

Fluent in HR systems (experience with UKG Ready is a plus)
Optimizing workflows and automations to drive efficiency and accuracy
Curious about leveraging automation and AI tools to simplify processes, enhance data integrity, and improve the employee experience
Exceptional attention to detail, strong organizational skills, and a continuous improvement mindset
Comfortable presenting and facilitating training sessions for employees or managers
Experience with HR compliance, policy, and reporting
Communicate effectively across teams and build trust with employees at every level
Can work cross-functionally and thrive in a collaborative, close-knit team
Experience from a high-growth or startup environment and are comfortable navigating change
3+ years of experience in HR or People Operations
1 day a week in the Atlanta HQ office - local candidates only please.

Nice To Haves

Experience with UKG Ready is a plus

Responsibilities

Oversight of HR/People Systems, including UKG Ready, and troubleshoot/problem solve system issues
Work closely with the People/HR team to pinpoint and implement system improvements, such as data updates, workflow creation, and other enhancements
Act as the first point of contact for People Ops tickets and escalate requests as necessary
Work to automate manual tasks, build new processes (both in systems and creating SOPs)
When necessary, the role will participate in evaluating and implementing people platforms and provide training
Own the transition from candidate to new hire and ensure a successful onboarding
Run all of the onboarding experience for new hires, as well as Pre-start communication
Handle routine processes, including new hire additions, system permissions, user access, personalization, data auditing, and backend configurations.
Set up onboarding in UKG, send out new hire documents, Schedule Onboarding Sessions, process I-9’s and Employee Agreements
Work with IT on account & laptop creation
Manage day-to-day People Ops inquiries, system administration, and stakeholder support
Ensure all employee records are complete, compliant, and secure (paper and electronic), validate required documentation and retention, confirm proper segregation of sensitive records, and establish a filing standard, retention schedule, and SOPs for ongoing compliance and operational consistency.
Refine employee data practices and processes
Monitor, track, and report key HR metrics
Support people compliance initiatives and audits
Research and monitor compliance requirement changes
Partner with People Ops on processes/projects
Maintain People Ops trackers
Quarterly on-site maintenance of sensitive files