People Systems Officer

QE Facilities•Washington, WA

About The Position

The People Systems Officer supports the Deputy People and OD Lead and works in partnership with operational managers and their teams. The role provides operational advice on people systems and supports rota management in line with business needs. It uses HRIS and workforce information systems to generate insight, monitor trends and support evidence-based decision-making. Under the direction of the Head of People Services, the post holder shares accountability for the QE Facilities people strategy, offering guidance and system advice to help develop business-focused solutions. The post holder supports the development, implementation and continuous improvement of roster management processes, aligning them with QE Facilities workforce establishments, service requirements and organisational priorities. They optimise e-Rostering systems and associated workforce technology, maximising functionality and embedding best practice in line with national NHS workforce standards. Through roster governance, workforce planning and deployment oversight, the role contributes to patient safety, staff experience and workforce productivity. A key part of the role is leading the completion and ongoing development of Healthroster rotas across QE Facilities, ensuring full use of the Loop application and other digital workforce solutions. The post holder supports roster-related projects, workforce reviews, roster quality assurance and workforce data reviews, identifying opportunities to improve efficiency, compliance and operational effectiveness. Working with senior leadership teams, operational managers, Finance colleagues and Trust Healthroster and People Data and Information teams, they build partnerships and support workforce initiatives, project planning and system development. They help maintain robust governance, achieve milestones and keep stakeholders engaged, while providing advice, analysis and assurance on rostering performance, workforce deployment and system utilisation.

Responsibilities

  • Provide operational advice on people systems and support rota management in line with business needs.
  • Use HRIS and workforce information systems to generate insight, monitor trends and support evidence-based decision-making.
  • Support development, implementation and continuous improvement of roster management processes.
  • Optimise e-Rostering systems and associated workforce technology, maximising functionality and embedding best practice in line with national NHS workforce standards.
  • Lead completion and ongoing development of Healthroster rotas across QE Facilities, ensuring full utilisation of the Loop application and other digital workforce solutions.
  • Support roster-related projects, workforce reviews, roster quality assurance processes and workforce data reviews.
  • Identify opportunities to improve efficiency, compliance and operational effectiveness.
  • Collaborate with senior leadership teams, operational managers, Finance colleagues and Trust Healthroster and People Data and Information teams to support workforce initiatives.
  • Support project planning and system development programmes, maintaining robust governance, achieving milestones and engaging stakeholders.
  • Provide advice, analysis and assurance on rostering performance, workforce deployment and system utilisation.
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