People Support Coordinator

Hersha Hospitality Management LP • New York, NY

22h • Onsite

About The Position

The People Support Coordinator is an on-property, hourly role that supports the daily operations of the People & Culture function within a dynamic hotel environment. This position serves as a key administrative and operational partner, helping ensure a seamless colleague experience throughout the employee lifecycle—from onboarding through ongoing engagement and offboarding. We are seeking a tech-savvy, highly organized professional who thrives in a fast-paced hospitality environment and understands the importance of discretion, service excellence, and collaboration. Experience within a Hyatt property or comparable lifestyle or luxury hospitality brand is strongly preferred.

Requirements

• Strong technical proficiency with HRIS systems, payroll platforms, Microsoft Office, and Google Workspace
• Ability to work effectively in a fast-paced, high-volume hospitality environment
• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities
• Demonstrated professionalism and discretion when handling confidential information

Nice To Haves

• Experience with Hyatt or a comparable hospitality brand preferred
• Prior administrative experience within a hotel or hospitality setting is preferred

Responsibilities

• Provide on-site administrative support to the People & Culture team
• Maintain accurate and up-to-date employee records in compliance with company standards and NYC regulations
• Coordinate onboarding, orientation, and offboarding processes for new and departing employees
• Support payroll processing, timekeeping administration, and benefits coordination
• Maintain strict confidentiality when handling employee records, compensation information, and sensitive personnel matters
• Assist with recruitment coordination, including interview scheduling and candidate communication.
• Prepare reports and maintain HRIS systems and internal databases
• Serve as a point of contact for employee inquiries, ensuring a responsive and service-oriented approach
• Support colleague engagement initiatives, recognition programs, and internal communications

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed