US Benefits Analyst

Jobs for Humanity•Phoenix, AZ

1d•$75,000 - $120,000•Remote

About The Position

We are seeking an experienced and analytical People Solutions Analyst to join our global, centralized People Solutions Benefits Operations team. In this role, you will support the operational execution of employee benefits programs across the organization, with a strong focus on data accuracy, process improvement, vendor management, and regulatory compliance. This opportunity is ideal for someone who thrives in a collaborative environment and enjoys problem-solving, operational excellence, and continuous improvement. Your primary region of responsibility will be North America; however, you will also support benefits operations across additional regions as part of a global centralized operating model.

Requirements

2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD
Bachelors degree in Human Resources Business Administration or a related field or equivalent experience.
Two or more years of experience in North America NA benefits administration with a strong focus on operational processes and benefits data management.
Proficiency in HRIS and benefits administration platforms including Workday, ADP and PeopleSoft.
Strong analytical skills and high attention to detail with ability to work with large data sets and perform root cause analysis.
Solid understanding of employee benefits regulations and compliance requirements.
Effective verbal and written communication skills with ability to convey technical concepts to non technical audiences.
Strong organizational skills with ability to manage multiple priorities in a fast paced environment.
Proven experience in a centralized HR or shared services environment is an advantage.
Experience supporting or managing benefits invoicing processes including submission and tracking of invoices through systems such as Ariba.

Nice To Haves

3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
Advanced Excel skills including VLOOKUP, pivot tables, and macros.
Experience with benefits reporting and compliance filings.
Knowledge of project management or process improvement methodologies such as Lean or Six Sigma is an advantage.

Responsibilities

Act as a subject matter expert for day to day operations of health welfare and retirement benefit plans supporting employees and internal partners with operational queries and escalations.
Analyze audit and reconcile benefits data across systems including Workday HCM benefits platforms and vendor systems to ensure accuracy and consistency.
Collaborate with vendors and internal stakeholders to resolve escalated benefits issues and service disruptions.
Ensure compliance with applicable federal state and local regulations including ERISA HIPAA and ACA.
Identify trends and process inefficiencies and recommend and implement process improvements including automation opportunities.
Develop and maintain standard operating procedures workflows and process documentation.
Generate regular and ad hoc reports on benefit metrics enrolment activity and plan performance.
Participate in system implementations enhancements integrations and new plan launches as required.
Support annual enrolment processes across locations including testing data audits and coordination with vendors and internal teams.
Manage benefits related invoicing activities including timely invoice submission through Ariba monitoring payment status and responding to vendor and internal queries to ensure accurate and timely settlement.

Benefits

Opportunities to learn and develop every day through a wide range of programs.
Internal digital platforms that promote self-learning.
Development programs according to Leadership skills.
Specialized training according to the role.
Learning experiences with internal and external providers.
Recognition programs for seniority, behavior, leadership, moments of life, among others.
Financial wellness programs that will help you reach your goals in all stages of life.
A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
WellnessLine for family.
Thousands of Agreements and Discounts for family.
Scholarship programs for children.
Aid Plans for different moments of life for family.