People Shared Services Advisor
About The Position
This is an exciting opportunity to join our People team as a People Shared Services Advisor — a role that offers real exposure to employment relations, organisational change, and how we support our workforce across Change Grow Live. If you’re looking to build your HR experience, broaden your impact, and develop within a national People function, this could be the next step for you — with clear opportunities to grow into wider People roles across the organisation over time. As a People Shared Services Advisor, you’ll be the first point of contact for employment relations and HR advice, providing clear, confident, and compassionate guidance to managers and colleagues across Change Grow Live. Working in a hybrid model, you’ll combine flexibility with collaboration, supporting services nationally while being part of a connected and supportive People function. This role offers real breadth — combining casework, advisory, project support, and organisational change exposure.
Requirements
- Strong experience in employment relations and HR advisory work
- Solid understanding of UK employment law and HR best practice
- Confident supporting and influencing managers at all levels
- Communicate clearly, calmly, and with impact — even in complex or sensitive situations
- Highly organised, able to manage competing priorities and deliver to deadlines
- Work collaboratively, building trusted relationships across teams
- Values-led, with a genuine commitment to inclusion, fairness and belonging
- A CIPD Level 3 qualification (or equivalent experience) is essential
Nice To Haves
- Experience within a regulated, healthcare or charity setting would be advantageous
Responsibilities
- Lead on first-line employment relations cases, including disciplinary, grievance, capability, and absence management
- Provide expert advice on reasonable adjustments, flexible working, and organisational policy
- Triage complex cases, ensuring appropriate escalation to specialist teams
- Work closely with People Business Partners, Recruitment, Payroll and Systems teams
- Support key organisational priorities including TUPE, tenders, and service transformation
- Ensure accurate case management through HR systems and shared service platforms
- Identify and manage risk, ensuring best practice and compliance at all times
Benefits
- Opportunities to grow into wider People roles across the organisation
- Hybrid working model
- Flexibility with collaboration
- Supportive People function
- Valuable exposure across the People function
- Build confidence in managing people matters
- Meaningful steps forward in your career
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
