People Services Manager

DaVita Kidney Care

1d • $104,000 - $150,000

About The Position

The People Services Manager is an HR discipline expert, or has commensurate experience that includes operations, and is accountable for leading and implementing the human capital strategy across business units. The role provides strategic HR support and guidance, works closely with department leaders and teammates to align HR solutions with business objectives, and coaches leaders from manager level through executive leadership. The ideal candidate brings strong HR knowledge, operational experience, communication and interpersonal skills, and a record of building relationships and coaching senior leaders.

The manager leads talent and retention initiatives, supports employee development and performance management, plans succession for critical roles, and monitors key talent actions. They analyze HR data, recommend improvements, support employee engagement, and partner with leaders on organizational change, including communications, training and stakeholder engagement. Moderate travel is required, including 25%–50% overnight travel.

Requirements

• Bachelor’s degree required.
• Minimum of 5 years of hands-on human resources experience as a human resource business partner.
• Experience leading multi-site human capital strategy.
• Experience coaching leaders at manager level and above.
• Experience identifying and driving key performance indicators.
• Demonstrated understanding of what makes businesses successful and ability to deliver on that understanding.
• Current driver’s license in the state of residence and an insurable driving record.
• Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook.
• Availability for moderate travel, including 25%–50% overnight travel.
• Philosophies that align with the company's core values.

Nice To Haves

• MBA.
• Human Resources certification (PHR or SPHR).
• At least 3 years of experience as a human resources manager.
• Experience in a large company with 1,000 or more employees.
• A competitive spirit.

Responsibilities

• Set objectives and expectations for self and business partners, and drive accountability for results.
• Create and maintain a management process for progressing work activities.
• Identify and pursue key priorities through execution of the human capital strategy.
• Develop and implement retention strategies that impact patient care.
• Develop self and others.
• Serve as a trusted advisor and coach to leaders, providing guidance on HR initiatives and helping develop and implement strategies that support business objectives.
• Partner with operational leaders to identify and address employee development needs, including training, coaching and performance management.
• Collaborate with leaders to identify critical roles and develop succession plans for key positions.
• Identify high-potential employees and create development plans to prepare them for future leadership roles.
• Monitor and track progress of key talent actions within the business.
• Conduct regular HR data analysis to identify trends, issues and improvement opportunities, and develop action plans.
• Stay up to date with HR trends and best practices, recommending and implementing solutions to improve HR processes and practices.
• Translate broader goals and objectives into measurable deliverables and achieve results while maintaining a strategic perspective and attending to important details.
• Build and maintain relationships with employees at all levels and foster a positive, inclusive work environment.
• Drive accountability with business partners for leading the DaVita Way as appropriate to their roles.
• Be accountable for employee engagement scores and develop clear action plans to improve results.
• Partner with leaders to define the need for change and identify desired outcomes.
• Develop change management plans, including communication strategies, training programs and stakeholder engagement plans.
• Develop and implement communication plans to communicate change to teammates.
• Use interpersonal skills and emotional intelligence to influence decisions and gain stakeholder buy-in.
• Present data, insights and recommendations to explain and support initiatives.
• Build stakeholder commitment around a shared vision and drive organizational change.

Benefits

• Medical, dental and vision coverage.
• 401(k) match.
• Paid time off and PTO cash out.
• Family resources and EAP counseling sessions.
• Access to Headspace.
• Backup child and elder care.
• Maternity and paternity leave.
• Professional development programs and on-demand virtual leadership and development courses through StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager