People Relations Specialist - Logistics

H&M Group•Ajax, ON

25d•$78,400 - $88,200•Onsite

About The Position

As a People Relations Specialist in Logistics, you will promote a fair, respectful, and inclusive workplace across Distribution Centres by managing employee relations, supporting engagement, and ensuring compliance with policies and company values. This role involves supporting the full employee lifecycle, partnering with DC Management to provide guidance on people matters and organizational development, and driving employee engagement and inclusion through HR processes and initiatives. You will also support managers in building a safe and motivating work environment, address workplace concerns, and support local change management activities and the rollout of global/regional HR initiatives. The role requires managing conflict resolution, grievances, and disciplinary procedures, potentially supporting union negotiations, and participating in mediations and legal proceedings. Collaboration with Local, Regional, and Global HR teams is essential, as is maintaining and reporting on HR metrics for data-driven decisions. Ensuring compliance with local labor laws, internal policies, and union agreements, and coaching leaders on these matters are key responsibilities. You will also ensure effective execution of employee relations processes and maintain employee relations documentation in line with GDPR requirements, while promoting a healthy workplace culture.

Requirements

Expert knowledge and understanding of local labour law and regulations with a solid understanding on how these are to be implemented and used in the local workplace.
Profound knowledge in local logistics employee relations.
Expertise in conflict resolution, disciplinary concepts processes and procedures and workplace investigations.
Understanding of employee contracts, salary bandings, compensation and benefits for employees.
Strong in communicating and adapting method based on circumstance using empathy and sensitivity when needed.
Solid knowledge in all processes across the employee lifecycle.
Solid functional understanding of DC operations and role requirements across functions considering interdependencies.
Strong in coordination, prioritisation and organisational skills.
Solid knowledge of all SuccessFactors functions.
Strong understanding and driver of the People Strategy.

Responsibilities

Support the full employee lifecycle by contributing to and coordinating key people processes, ensuring a consistent and positive experience aligned with company goals.
Partner with DC Management team to provide guidance on people matters and organizational development.
Drive employee engagement and foster a culture of inclusion and diversity through everyday HR processes and initiatives.
Support managers build a safe, inclusive, and motivating work environment where team members feel seen, heard, and valued.
Partner with managers to address workplace concerns early and encourage constructive dialogue and timely resolution.
Support local change management activities and support the rollout of global and regional HR initiatives.
Manage conflict resolution, grievances, and disciplinary procedures to ensure fair and timely execution.
Support or lead union negotiations to foster positive labour relations.
Participate in mediations and legal proceedings as required to support resolution.
Collaborate with Local, Regional, and Global HR teams to ensure an aligned and effective HR approach.
Maintain and report on HR metrics such as recruitment, turnover, and training completion to support data-driven decisions.
Ensure compliance with local labour laws, internal policies, and union agreements through accurate documentation and up-to-date knowledge.
Coach and advice to leaders on policies, labour laws, and employee concerns.
Ensure effective execution of employee relations processes to promote compliance and efficiency.
Maintain employee relations documentation in line with GDPR requirements.
Promote a healthy workplace culture in accordance with legal and ethical standards.