P&P Operations Coordinator

Talent Acquisition Team at Westland Insurance. Text reply only. • Surrey, BC

1d • CA$50,000 - CA$60,000 • Hybrid

About The Position

We’re searching for a People & Performance (HR) Operations Coordinator! Are you searching for new possibilities? Westland Insurance Group Ltd. has an exciting opportunity for a People & Performance Operations Coordinator (hybrid) at our Head Office in Surrey, BC.

As a People & Performance Operations Coordinator, you will play a key role in supporting our People & Performance operations team. As the primary contact for employee and manager inquiries through our centralized HR email inbox (AskHR), you’ll ensure smooth communication and efficient operations.

Requirements

• Post-secondary education in Business, Administration, Human Resources, or a related field
• Minimum of two (2) years of HR experience.
• Proven ability to prioritize tasks in a fast-paced environment with a sense of urgency.
• Demonstrated proficiency in Word, Excel, and PowerPoint.
• Strong verbal and written communication skills.
• Strong critical thinking and problem‑solving skills, with a demonstrated passion for process improvement and a keen eye for detail and accuracy.
• Excellent organizational and time management skills, and the ability to manage multiple competing priorities.

Nice To Haves

• Finance and/or Insurance experience preferred.
• Hands-on experience with HRIS system, Ceridian Dayforce is an asset.

Responsibilities

• Serve as the frontline HR contact for all employee and manager inquiries related to policies, procedures, and HRIS system processes.
• Efficiently manage the centralized AskHR inbox, providing timely responses to internal and external inquiries and routing requests to the appropriate P&P team as needed.
• Manage tasks in Ceridian Dayforce, ensuring smooth operations including handling employee changes, terminations and generating reports.
• Conduct data audits such as tracking employee bonuses, length of service awards and temporary employees.
• Assist in updating employment agreement templates, handbooks, policies, procedures, and our employee intranet, to reflect current requirements.
• Administer the annual Westland Scholarship Program, ensuring smooth and effective communication with participants.
• Maintain timely communication with Statistics Canada, completing surveys promptly as required.
• Act as a flexible resource, providing additional support to the P&P team as needed to ensure smooth operations.

Benefits

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to own your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree