People Partner

International Baccalaureate•District of Columbia, DC

13d•Hybrid

About The Position

Located within an IB Global Centre, this role serves as a People Partner for designated offices and employee populations, providing a broad range of People support across the employee lifecycle. The role partners with leaders and employees on people-related matters, including compensation and benefits administration, employee relations, onboarding and offboarding, performance management, workforce data, and policy guidance. The role also acts as a key liaison between employees, managers, Finance, payroll providers, benefits vendors, and global People teams to ensure the accurate and compliant delivery of People processes. Through a combination of operational expertise, relationship management, and data-driven insights, the role helps foster a positive employee experience while supporting organizational goals and local office needs.

Requirements

Bachelor's degree or equivalent combination of education and experience.
5+ years of progressive experience in Human Resources, People Operations, Employee Relations, Compensation, Benefits, or a related field.
Experience supporting managers and employees across multiple areas of the employee lifecycle, including onboarding, offboarding, employee relations, compensation, benefits, and performance management.
Experience administering employee benefit programs and partnering with payroll providers, benefits vendors, and Finance teams.
Experience producing HR reports, workforce analytics, and people data insights to support decision making.
Experience working with HRIS systems and maintaining high standards of data accuracy and confidentiality.
Strong knowledge of compensation, benefits administration, and payroll-related processes.
Working knowledge of employment law, HR policies, and compliance requirements.
Experience with HRIS platforms and employee data management.
Ability to analyze and interpret workforce data, trends, and reports.
Understanding of employee lifecycle processes and HR operational best practices.
Strong relationship-building and stakeholder management skills.
Excellent communication, coaching, and customer service skills.
Ability to build trust and establish credibility with managers and employees.
Strong organizational and project management skills with the ability to manage multiple priorities.
Excellent problem-solving, critical thinking, and decision-making capabilities.
High attention to detail and commitment to data accuracy.
Collaborative approach with the ability to work effectively across functions, offices, and global teams.
Discretion and sound judgment when handling sensitive and confidential information.
Continuous improvement mindset with the ability to identify process enhancements and operational efficiencies.

Nice To Haves

Recognized HR qualification (e.g., CIPD, SHRM, PHR, or equivalent) preferred.

Responsibilities

Ensure that all People processes (joiners, leavers, employee changes, recruitment administration, data maintenance, and budget tracking) are implemented consistently and in line with policies.
Deliver People practices and employee lifecycle processes for assigned offices in a timely and compliant manner.
Advise managers and employees on People policies, procedures, and local employment regulations.
Share process improvement ideas and best practices with global People colleagues.
Support onboarding, offboarding, employee changes, and employee documentation activities.
Maintain strong partnerships with Finance and other stakeholders to ensure the accurate processing of People-related costs and activities.
Serve as a subject matter expert for employee benefits, including statutory and IB-provided benefit programs.
Manage benefit administration activities, including enrollments, life events, employee changes, and vendor coordination.
Act as the primary point of contact for employee benefit inquiries and escalations.
Maintain close partnerships with benefits providers, payroll teams, and Finance to ensure accurate administration and issue resolution.
Support benefits education initiatives and help employees understand available programs and resources.
Review benefit trends and support recommendations for program enhancements and improvements.
Support compensation programs including salary reviews, job evaluation activities, pay changes, and compensation administration processes.
Partner with managers, Compensation & Benefits colleagues, and Finance to support compensation-related decisions and processes.
Work closely with payroll providers and Finance to ensure accurate payroll data and timely resolution of employee inquiries.
Support reporting and analysis related to compensation, headcount, and workforce costs.
Act as the primary People contact for assigned offices and employee populations.
Build strong relationships with managers and employees, providing practical guidance on People-related matters.
Support the Head of HR on employee relations matters and help foster an inclusive, positive, and engaged workplace culture.
Support managers with performance management, employee development, and employee wellbeing initiatives.
Assist with organizational changes and workforce planning activities as required.
Partner with recruiters and hiring managers throughout the recruitment lifecycle for permanent and fixed-term positions.
Support offer preparation, onboarding coordination, and recruitment administration activities.
Maintain knowledge of recruitment systems and processes to ensure a positive candidate experience.
Maintain ownership and accountability for accurate and up-to-date People data.
Ensure data integrity within HCM and compliance with data privacy requirements.
Produce People reports, dashboards, and workforce analysis to support business decision-making.
Research and analyze data to identify trends, diagnose People-related issues, and recommend solutions.
Support audits and data validation activities as required.
Support local, regional, and global People projects and initiatives.
Partner with HRIS and IT teams on People systems, process improvements, and issue resolution.
Represent the People team on local employee engagement and workplace initiatives.
Contribute to the ongoing improvement of People processes, systems, and employee experience.