People Partner
About The Position
Figma is seeking a People Partner to support its Chief Information Officer and the organization spanning Business Systems, Program Management, IT, and Customer Operations & Support. The role serves as a dedicated advisor to the CIO and leadership team, works closely with managers, and supports employees across North America. It connects the organization with People-team Centers of Excellence and collaborates with regional People Partners in EMEA and APAC to shape global functional strategy. The People Partner will help leaders define how the organization operates as its teams grow, come together, and expand their use of AI and automation. The work includes organizational design, workforce planning, leadership development, career paths, and change strategy, with the aim of helping teams meet business priorities while supporting employee growth. The role can be based in a U.S. hub or remotely within the United States. It is full-time.
Requirements
- At least 8 years of HR or People experience, including at least 5 years as a People Partner or HR Business Partner.
- Experience advising VP- or C-suite-level leaders.
- Ability to support technical and operational teams, including IT, Business Systems, Engineering, Program Management, Customer Operations, and hourly employee populations.
- Experience supporting globally distributed organizations in close collaboration with regional People Partners.
- Strong experience in organizational design, workforce planning, leadership coaching, talent strategy, and change management.
- Ability to build trust, influence senior leaders, and translate business strategy and people insights into practical organizational decisions.
Nice To Haves
- Background in a high-growth SaaS or technology company.
- Ability to support a CIO organization or help leaders align technical, operational, and customer experience functions.
- Exposure to AI-related transformation initiatives, including evolving roles, skills, and career paths.
- Familiarity with Technical Support, Trust & Safety, contingent-workforce, BPO, or continuous-coverage operating models.
Responsibilities
- Advise the CIO and senior leaders on organizational effectiveness, leadership, and talent strategy.
- Help define organizational structures, functional ownership, role architecture, and operating models across IT, Business Systems, Program Management, and Customer Operations.
- Translate business priorities into a people strategy that supports new capabilities, emerging technology, and changing workforce needs.
- Coach leaders and managers, and advance performance management, career development, talent planning, and succession strategies.
- Lead workforce and capacity planning across salaried and hourly populations and multiple resourcing models.
- Guide organizational change and strengthen collaboration across teams while balancing business commitments with a sustainable employee experience.
- Partner with EMEA and APAC People Partners to shape global functional priorities and coordinate regional support.
- Collaborate with People Centers of Excellence, using people data, business insights, and employee feedback to guide decisions and deliver improvements.
Benefits
- Equity
- Health coverage
- Dental coverage
- Vision coverage
- Retirement benefits with company contributions
- Parental leave
- Reproductive or family planning support
- Mental health and wellness benefits
- Paid time off
- Paid sick leave
- Paid holidays
- Other leave benefits in compliance with applicable law
- Employer-provided paid flexible PTO for exempt employees, subject to manager approval
- Flexible paid sick leave
- Company recharge days may be available
- Cell phone and home internet reimbursements may be available
- Lifestyle spending accounts may be available
- Annual bonus plan for eligible non-sales roles
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
