People Partner

Figma•San Francisco, NY

16h•$169,000 - $245,000

About The Position

Figma is seeking a People Partner to support its Chief Information Officer and the organization spanning Business Systems, Program Management, IT, and Customer Operations & Support. The People Partner will advise the CIO and leadership team, work closely with managers, and serve as a resource for employees across North America. The role connects the organization with People-team Centers of Excellence and helps shape global functional strategy in partnership with regional People Partners in EMEA and APAC. The CIO organization brings together teams responsible for business systems, employee technology, complex programs, and customer experiences. As these teams develop and expand their use of AI and automation, the People Partner will help leaders define organizational structures and ways of working, build capabilities, and strengthen cross-functional connections. The role covers organizational design, workforce planning, leadership development, career paths, and change strategy to help teams meet business priorities and support employee growth. This is a full-time position based in a U.S. hub or remotely within the United States. The annual base salary range is $169,000–$245,000 USD. Figma offers equity and a benefits package that includes health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and lifestyle spending accounts. Eligible employees may also receive an annual bonus; sales incentive compensation applies to most sales roles.

Requirements

At least 8 years of HR or People experience, including at least 5 years as a People Partner or HR Business Partner.
Experience advising VP- or C-suite-level leaders.
Ability to support technical and operational teams, including IT, Business Systems, Engineering, Program Management, Customer Operations, and hourly employee populations.
Experience supporting globally distributed organizations in close collaboration with regional People Partners.
Strong experience in organizational design, workforce planning, leadership coaching, talent strategy, and change management.
Ability to build trust, influence senior leaders, and translate business strategy and people insights into practical organizational decisions.

Nice To Haves

Background in a high-growth SaaS or technology company.
Experience supporting a CIO organization or helping leaders drive alignment across technical, operational, and customer experience functions.
Exposure to AI-related transformation initiatives, including the evolution of roles, skills, and career paths.
Familiarity with Technical Support, Trust & Safety, contingent-workforce, BPO, or continuous-coverage operating models.

Responsibilities

Advise the CIO and senior leaders on organizational effectiveness, leadership, and talent strategy.
Help leaders define organizational structures, functional ownership, role architecture, and operating models across IT, Business Systems, Program Management, and Customer Operations.
Translate business priorities into a people strategy that supports new capabilities, emerging technology, and evolving workforce needs.
Coach leaders and managers and advance performance management, career development, talent planning, and succession strategies.
Lead workforce and capacity planning across salaried and hourly populations and multiple resourcing models.
Guide organizational change and strengthen collaboration across teams while balancing business commitments with a sustainable employee experience.
Partner with EMEA and APAC People Partners to shape global functional priorities and coordinate regional support.
Collaborate with People Centers of Excellence and use people data, business insights, and employee feedback to guide decisions and deliver improvements.