People & Organizational Development Manager

J&J Exterminating•Lafayette, LA

About The Position

We are looking for a People & Organizational Development Manager to join our leadership team as the architect of our People strategy. This is a role for a leader who can scale our operations while driving daily execution, designing and implementing a best-in-class Human Resources (HR) function tailored to our field workforce—specifically focusing on recruiting, training, and performance management. If you have high Emotional Intelligence, a low ego, and a track record of scaling distributed workforces, we want you to help shape our future.

Requirements

  • 7+ years of progressive HR leadership, ideally in fast-growing, multi-location service businesses or distributed frontline workforce environments.
  • A builder's mindset: comfortable navigating ambiguity, driving fast iteration, and executing in resource-constrained environments, with a proven track record of building scalable HR systems and organizational structures from the ground up.
  • Strong aptitude for leveraging technology to streamline operations; prior experience with Paylocity or similar CRM experience is a strong plus.
  • Deep expertise in high-volume recruiting for blue-collar, hourly, or field services sectors.
  • Strong foundation in organizational development, Learning and Development (L&D), and standard employment practices.

Responsibilities

  • Architect Our People Strategy: Align talent management with our company's vision, mission, and values, serving as a thought partner to leadership on organizational design and capacity planning.
  • Revolutionize Talent Acquisition: Establish a data-driven, high-volume recruiting engine to attract and retain top talent for high-turnover frontline/field roles.
  • Build Training & Career Paths: Create comprehensive onboarding frameworks, scalable career pathing, and leadership development programs for technicians, field staff, and emerging managers.
  • Drive Performance & Culture: Implement company-wide performance evaluations, utilizing clear Key Performance Indicators (KPIs) and champion a culture of accountability, ownership, and continuous improvement.
  • Manage HR Infrastructure: Oversee core HR operations, including personnel records management, benefits administration, policy development, and multi-state legal compliance.
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