People Operations Specialist

A1 Garage Door Service•Phoenix, AZ

About The Position

At A1 Garage Door Service , we’re growing fast—and so is our team. We’re looking for a People Operations Specialist who’s excited to support our employees, keep HR running smoothly, and help us use smart tools (including AI) to work better as we scale. Reporting to the Sr. Manager, People Operations & Programs , this role is hands-on and service oriented. You’ll be a go-to resource for employees, help manage our HR systems, and support programs that make A1 a great place to work.

Requirements

At least 3 years of HR/People Ops experience
Strong experience working in HR systems (UKG Ready preferred)
Comfort using AI tools to improve efficiency and employee support
Comfort using Excel and PowerPoint skills for reporting and presentations
Detail-oriented, organized, and always looking for better ways to do things
Strong communication skills and a service-first mindset
Ability to juggle multiple priorities in a fast-paced, growing company
Bachelor’s degree in HR, Business, or related field, or HR certification a plus

Nice To Haves

Experience supporting or administering an LMS is a plus

Responsibilities

Systems & Processes Help build, document, and improve HR processes, workflows, and reporting
Manage updates, troubleshooting, and data accuracy in UKG Ready and other HR systems
Support compliance activities, including audits, recordkeeping, and required postings
Use AI-enabled HR tools and automation to streamline processes, improve accuracy, and enhance employee self-service
Serve as a first point of contact for employee HR questions
Provide clear guidance on policies, benefits, and leave programs
Partner with the Sr. Manager to escalate and support more complex or sensitive issues
Assist with benefits administration, open enrollment, and vendor coordination
Support engagement, recognition, onboarding, offboarding, and LMS programs
Help ensure a smooth employee experience across the full employee lifecycle