People Operations Specialist

Central Health•Austin, TX

3d•Hybrid

About The Position

This position is Hybrid. Individuals in this position may work both at an approved off-site location and onsite at a primary location or multiple locations based on business needs. The People Operations Specialist has a pivotal role that supports the transformation of the People Department function by aiding in optimizing HR processes and supporting the implementation of a new Human Resource Information System (HRIS), while also completing and maintaining various HR workflows and transactions. The role is designed to evolve from manual data entry tasks to more strategic and user-focused responsibilities. Working closely but not directly reporting to the Enterprise HR Systems Administrator, this position plays a key role in ensuring the effective utilization of the HRIS, maintaining data integrity, and enhancing the employee experience through streamlined processes. In addition to supporting the implementation and ongoing optimization of the new HRIS, the People Operations Specialist will also collaborate on special projects aimed at automating routine tasks and improving operational efficiency. This role requires a blend of technical skills and a deep understanding of HR operations, as well as excellent problem-solving and communication abilities. The position offers a unique opportunity to be at the forefront of HR technological transformation, providing invaluable support to the HR Systems Administrator, the broader HR team, and other business units. Performs any other duties as needed to drive the vision, fulfill the mission, and abide by the values of thisorganization.

Requirements

High School Diploma or equivalent (higher degree accepted) - Required
2 years of experience in an HR Operations or a related role. - Required

Nice To Haves

Bachelor's Degree (higher degree accepted) in Human Resources, Business Administration, or related field. - Preferred
Specific experience processing HR workflow transactions within enterprise HRIS/ATS systems at scale, i.e., shared services process automation, self-service, etc. - Preferred
HRCI or SHRM - Preferred

Responsibilities

HRIS Implementation and Maintenance
Support the Enterprise HR Systems Administrator in initial setup and roll-out of the new HRIS.
Assist in migrating existing HR data and troubleshooting system errors
Participate in regular system auditsProcess Improvements
Work with the Enterprise HR Systems Administrator to map existing HR processes for automation and/orself-service opportunities
Support the Enterprise HR Systems Administrator in conducting workflow analyses for HR-relatedprocesses
Collaborate with Talent Management team and HR Managers to update or create SOPs based on newsystem functionalitiesTransactional Changes and Data Management
Validate automated transactional changes such as new hires, terminations, and promotions
Perform mass data uploads under guidance and ensure compliance with data security and privacyguidelinesAnalytics and Reporting
Support key activities related to the enablement and knowledge sharing of HR Analytics tools and reportingcapabilities as they are developed, such as job aides, knowledge base articles, etc.
Employee Support and Training
Assist in developing content and resources for training HR staff and end-users in the new HRIS system, such asbasic navigation, HR programs (performance evaluations, etc.).
Provide first-level assistance to employees for self-service portals and other HRIS featuresProject Coordination
Assist in testing and QA processes for HRIS upgrades, optimization, and enhancementsCompliance and Governance
Support Enterprise HR Systems Admin in establishing governance protocols for HR tools and technologies
Assist in documenting system configurations, change management processes, and audit trails
Support other HR team members (HRBPs, HR Generalists, etc.) in reporting and data requirements related toother compliance requirements, such as EEO-4 reporting, Joint Commission Survey Audit Readiness, and HRSAcompliance requirements