People Operations Specialist
About The Position
At Bright!Tax, we’re a team of adventurers driven by a shared passion for delivering exceptional US expat tax services through collaboration, innovation, and a love of growth. We’re looking for a People Operations Manager to build and run the people engine behind our global, fully remote team. About Us Bright!Tax is a leading provider of US tax services to Americans living abroad. We’re a dynamic, forward-thinking firm that delivers US tax compliance services for clients in every corner of the world. Our team is diverse, ambitious, and united by a spirit of adventure, freedom, and excellence. The Role As People Operations Specialist, you’ll support the day-to-day execution of Bright!Tax’s People Operations function, helping ensure a positive, consistent, and well-supported experience for team members across the full team member lifecycle. You’ll work closely with the People Operations Manager and collaborate with leaders across the business to support People Ops systems, processes, and communications. This role is ideal for someone early in their People Ops or HR career who is eager to learn, highly organized, and excited to grow within a modern, remote-first organization.
Requirements
- Educational background or coursework in Human Resources, People Operations, Business Administration, Organizational Psychology, or a related field.
- Strong organizational skills and attention to detail.
- Clear written and verbal communication skills.
- A high degree of professionalism and discretion when handling sensitive information.
- A service-oriented mindset with a genuine interest in supporting team members.
- Comfort working in a fully remote environment with teammates across time zones.
- Curiosity, initiative, and a willingness to learn new systems and processes.
Nice To Haves
- Completion of HR, People Ops, or recruiting-related courses or certifications.
- Familiarity with HR systems or tools (e.g., BambooHR), even through coursework or projects.
- Experience with documentation, process mapping, or administrative coordination.
- Interest in employer branding, culture, or team engagement initiatives.
- Exposure to global or distributed teams through school, internships, or volunteer work.
Responsibilities
- Support hiring and onboarding operations, including interview scheduling, candidate coordination, offer documentation, and onboarding logistics.
- Maintain and update People Ops systems (including BambooHR), ensuring accurate team member data, document management, and workflow support.
- Serve as a first point of contact for People Ops inquiries, helping route questions related to HR systems, pay coordination, benefits, policies, and role-related topics.
- Support onboarding and offboarding processes to ensure smooth, thoughtful transitions for team members.
- Assist with People Ops programs related to performance, engagement, learning, and development.
- Help coordinate team experiences and events, including firm meetings and offsites (planning support, documentation, and follow-up).
- Draft and maintain People Ops documentation, SOPs, templates, and internal communications in alignment with Bright!Tax’s values and brand.
- Support compliance-related tasks and vendor coordination under the guidance of the People Operations Manager.
Benefits
- Fully remote, globally distributed team with purposeful flexibility.
- A supportive, learning-oriented environment with hands-on mentorship.
- The opportunity to build a strong foundation in People Operations.
- Clear growth pathways within the People Ops function.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
