People Operations Specialist

Collaborative Solutions • Plano, TX

1d • $24 - $33 • Onsite

About The Position

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. We’re looking for a People Operations Specialist to join our People Operations team to support the creation, delivery and effectiveness of HR processes across the employee lifecycle. As a member of our agile and service-focused team, you are excited by new challenges and embrace opportunities to solve problems. You will provide an exceptional customer experience for all stakeholders from onboarding through offboarding as one of our key representatives for day-to-day HR inquiries. You will use your domain expertise in employment law and HR best practices to provide informed and compliant frontline support to employees. You’ll report to the People Operations Manager and work onsite from our Plano, Texas office 5 days per week.

Requirements

• 3+ years of progressive HR experience in a high-growth setting; strong preference for experience working in production-based or startup companies
• Understanding of federal and state employment laws, either through certification or direct experience
• HRIS experience (Workday preferred)
• Excellent organization and administration skills with high attention to detail
• Strong customer service and stakeholder management experience
• Collaborative, helpful team player and employee advocate
• Curious self-starter with a growth mindset; you see new challenges as opportunities to learn and build
• Operational-minded with a focus on efficiency, effectiveness, and clarity
• Bachelor’s degree in Human Resources Management, or a related business concentration

Responsibilities

• Serve as a point of contact for employees and managers both in person and via our shared email inbox for all their HR-related needs, including but not limited to: onboarding, job/status changes, offboarding, workers compensation, and workplace safety.
• Manage and execute weekly new employee and contracted temporary staff onboarding, including coordinating onsite logistics and providing a welcoming experience.
• Collaborate with partner teams across People to ensure fundamental HR services and day-to-day operations are smoothly delivered, including assigning inquiries to the appropriate functional teams
• Ensure ongoing compliance with federal, state, and local employment laws and regulations, and recommended best practices; regularly review policies and practices to maintain compliance and reduce legal risks
• Understand and interpret company policies and procedures to answer employee questions
• Execute HRIS tasks and transactions, ensuring changes flow appropriately throughout our systems to support data integrity and compliance
• Maintain and update employee policies and data, including but not limited to: employee records, I-9 verification documents, and benefits and leave data
• Manage contingent worker agency engagements and tracking of existing contingent workers, including full-time conversion eligibility
• Navigate through ambiguity to help create processes and solve new problems as the organization evolves

Benefits

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
• Vacation: All full-time employees are eligible for paid vacation
• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
• Employee Discounts: Employees receive discounts on select grading services for approved submissions
• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level