People Operations Specialist

Kandji•Miami, FL

50d•Onsite

About The Position

Iru is the AI-powered security & IT platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation-collapsing the stack and giving IT & security time and control back. Iru is backed by some of the smartest investors in tech-General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Notion, Cursor, Lovable, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes' America's Best Startup Employers 2025 list for employee engagement and satisfaction. The Opportunity Reporting to the VP of Human Resources, the People Operations Specialist, is responsible for supporting our people processes across the full employee lifecycle. The People Operations Specialist is an integral part of the People team, ensuring all people processes are efficiently executed in a timely manner to create the most streamlined employee experience across the organization. Please note that this is a fully onsite position in our Miami (Coral Gables) office.

Requirements

2+ years of proven, measurable success in the Human Resources/People Operations field
Exceptional ability to listen and understand the needs of our candidates, teammates, and business partners and to fulfill those needs with speed and grace
Experience with Workday HRIS
Experienced in using tools such as Lattice and Donut
Exceptional customer service skills and ability to communicate both verbally and written with all levels, both internal and external
You live and breathe people and are skilled at developing trusting relationships
You have an unparalleled sense of urgency, commitment, and attention to detail in getting stuff done without sacrificing quality or experience
You are self-assured and have a high tolerance for ambiguity and shifting priorities in a fast-paced environment
Process-oriented and technologically savvy, with the ability to leverage multiple systems

Responsibilities

Responsible for the administration of various aspects of the employee lifecycle including pre-boarding, onboarding, off-boarding and employee changes with a focus on employee experience and compliance
Work in close partnership with other HR functions and cross-functional teams to facilitate an exceptional new hire orientation
Communicate excitement and a sense of urgency with candidates and the current Iru team as well as provide exceptional service as the first point of contact for employee questions and requests, escalating as appropriate
Support the administration and maintenance of our People systems, ensuring data integrity and accuracy
Liaise with HR, Talent Acquisition, IT and Finance team members to ensure seamless integrations and data flow across HR systems; provide innovative approaches to enhance efficiencies
Monitor the effectiveness of all People Operations efforts and share ideas for continuous improvement of the employee experience
Serve as a benefits point-of-contact by responding to questions and educating employees on company benefit programs
Facilitate employee engagement initiatives such as employee surveys
Maintain employee files and documentation
Champion an outstanding experience for employees and business partners by continuously earning trust and establishing strong relationships that position the People Team as a critical partner
Assist with other projects and duties assigned