People Operations Program Manager

Tive•Boston, MA

5d•Hybrid

About The Position

This role focuses on building, operationalizing, and continuously improving company-wide People programs and organizational systems. The goal is to establish scalable frameworks, processes, and tools that support employee growth, manager effectiveness, organizational alignment, and long-term business scalability. The position will also support the development and implementation of new People initiatives as organizational needs evolve.

Requirements

5+ years of experience supporting, building, or operationalizing People programs, talent programs, leadership development initiatives, manager enablement programs, employee development programs, onboarding programs, or organizational effectiveness efforts
Demonstrated experience leading complex programs or projects from concept through implementation and ongoing improvement
Experience supporting performance management, talent reviews, succession planning, employee development, onboarding, engagement, or related People initiatives
Strong program and project management skills, including planning, stakeholder management, communication, execution, and accountability
Exceptional communication, facilitation, and relationship-building skills with the ability to influence stakeholders across multiple levels of the organization
Proven ability to operate independently, manage multiple priorities, and drive initiatives forward in a fast-paced environment

Nice To Haves

Experience supporting career development, promotion frameworks, organizational effectiveness initiatives, or talent management programs
Experience administering engagement surveys, organizational assessments, listening initiatives, or feedback programs
Experience building scalable processes, frameworks, documentation, and operational infrastructure
Experience working within a high-growth or rapidly scaling organization
Experience supporting global and distributed teams
Experience with HR technology platforms and related People systems

Responsibilities

Build, operationalize, and continuously improve company-wide People programs and organizational systems.
Support the development and implementation of new People initiatives as organizational needs evolve.
Own the operational execution and continuous improvement of performance management programs and talent processes.
Drive enhancements to performance reviews, goal setting, calibration processes, employee communications, promotion frameworks, talent reviews, and career development initiatives.
Coordinate timelines, stakeholders, communications, and implementation activities tied to performance-related programs.
Improve adoption, consistency, accountability, and scalability across performance and talent initiatives.
Build and manage programs that support manager effectiveness and employee development.
Develop onboarding, training, resources, tools, communications, and enablement programs that help employees and managers succeed.
Partner with leaders and subject matter experts to create learning experiences and educational resources across the employee lifecycle.
Support company-wide education initiatives tied to topics such as performance management, career development, compensation, equity, leadership, and organizational effectiveness.
Design, manage, and continuously improve company-wide onboarding experience.
Build programs that help employees understand the company’s business, products, strategy, culture, organizational structure, and ways of working.
Improve organizational integration, cross-functional visibility, and alignment across teams and regions.
Build scalable onboarding resources, communications, and programs that help employees successfully integrate into the company.
Own employee and manager feedback programs, including engagement surveys, organizational assessments, listening initiatives, and related programs.
Analyze feedback and identify opportunities for improvement.
Partner with stakeholders to develop action plans and support implementation efforts.
Drive communication, accountability, and follow-through across organizational improvement initiatives.
Serve as the operational owner and program lead for major People and organizational initiatives.
Drive accountability across stakeholders to maintain momentum, meet commitments, and achieve project objectives.
Track progress, manage dependencies, identify risks, and remove blockers.
Facilitate decision making, document outcomes, and support successful implementation.
Lead and support strategic People and organizational initiatives that improve employee development, manager effectiveness, organizational scalability, operational readiness, and overall employee experience.
Help strengthen the operational maturity and scalability of People programs and systems.
Improve documentation, training accountability, operational consistency, and organizational readiness.
Support company-wide rollouts, change initiatives, and broader organizational improvement efforts.
Identify opportunities to simplify, standardize, and improve People processes and employee experiences.