People Operations Partner

StubHub•Los Angeles, CA

5d•$120,000 - $140,000•Hybrid

About The Position

StubHub is looking for a People Operations Partner to join their People team, reporting to the Head of People Operations. This role is crucial as the operational backbone of the People function, responsible for owning key employee lifecycle operations, improving and scaling operational processes, driving cross-functional execution, and ensuring a seamless employee experience. The ideal candidate will be comfortable with foundational work and building new processes within a fast-paced global marketplace. This role requires a proactive individual who enjoys problem-solving, execution, and finding better ways to support employees.

Requirements

5+ years of experience in People Operations, HR Operations, or a similar operational role.
Proven experience managing employee lifecycle operations, including onboarding, offboarding, employee changes, benefits operations, leave administration, compliance, and People systems.
Strong organizational and project coordination skills, with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.
Experience maintaining accurate employee data and supporting strong data governance across People systems.
Excellent communication skills, with the ability to build trusted relationships across teams while exercising sound judgment and discretion when handling sensitive employee and business information.
A resourceful and proactive approach, with strong ownership, follow-through, and the business curiosity to continuously improve how People Operations supports employees and the company.

Responsibilities

Execute day-to-day People Operations across the employee lifecycle, including onboarding, offboarding, employee changes, benefits operations, leave administration, employee documentation, and compliance initiatives.
Provide timely guidance, build self-service resources, and make information more accessible to employees.
Partner with the People team and cross-functional partners to execute key priorities, manage projects, and drive initiatives from planning through execution.
Assist with recurring People programs and cyclical initiatives, ensuring timelines, communications, system updates, and execution stay on track.
Manage external vendors by coordinating implementations, supporting contracts and invoicing, and resolving operational issues.
Maintain accurate employee data by managing updates across People systems, auditing records, and contributing to data governance.
Identify opportunities to improve processes, enhance the employee experience, and build more scalable ways of working for People programs and operations.