People Operations Manager (6601)

MetroStar•Reston, VA

6h•$92,000 - $125,000•Hybrid

About The Position

MetroStar is seeking a seasoned People Operations Manager to play a critical leadership role across our People & Culture function. This position will serve as a strategic business partner to a business unit(s), enabling teams to thrive while driving forward our people-first culture and ensuring compliance with federal contracting regulations. The ideal candidate brings a strong background in employee relations, people operations, compensation, and learning and professional development, along with experience influencing senior stakeholders and scaling people operations for a complex workforce.

Requirements

Bachelor’s degree in Human Resources, Business, or related field (Master’s or SPHR/SHRM-SCP a strong plus).
7+ years of progressive HR experience, including 4+ years in an employee relations leadership role and 2+ years supporting federal contracts.
Direct experience supporting business units as a Business Partner.
Proven compensation experience, especially within the constraints of government contracting (e.g., SCA, exempt/non-exempt labor).
Strong familiarity with OFCCP, EEO, and labor classification requirements.
Demonstrated success in building or supporting professional development and training frameworks.
Exceptional interpersonal, written, and verbal communication skills.
High emotional intelligence, strong ethical judgment, and a track record of discretion.
Experience implementing AI-enabled HR technologies and applying data-driven insights to improve people operations while maintaining compliance, privacy, and ethical standards.

Nice To Haves

Master’s or SPHR/SHRM-SCP a strong plus.

Responsibilities

Act as a strategic advisor and business partner to assigned business unit(s), including operations, delivery, and technical teams.
Provide consultative support to leaders on workforce planning, performance management, organizational design, and engagement.
Translate business needs into solutions that align with both team goals and MetroStar’s people strategy.
Foster a culture of accountability, inclusion, and high performance across supported units.
Lead and resolve sensitive employee relations matters with objectivity, empathy, and alignment to policy and legal standards.
Conduct investigations, draft documentation, and guide managers through corrective actions, terminations, and appeals.
Ensure full compliance with employment laws, MetroStar policy, and government contracting-specific requirements (e.g., EEO, OFCCP, SCA).
Identify trends and proactively address workplace culture or morale issues through training, process refinement, or coaching.
Partner with stakeholders to manage compensation strategies that align with organization’s pay philosophy.
Conduct benchmarking and pay reviews; ensure pay practices remain competitive and compliant.
Support pricing and labor category alignment during proposal development and contract transitions
Partner with stakeholders to create development plans for key roles and career phases
Monitor participation and assess the impact of training and certification programs
Oversee core HR processes including onboarding, offboarding, HRIS data integrity, and employee documentation management.
Help prepare for internal and external audits, DCAA reviews, and other compliance inspections.
Partner cross-functionally with Talent Acquisition, IT, Security, and Finance to deliver seamless employee experiences.
Leverage AI-enabled HR tools and people analytics to improve process efficiency, identify workforce trends, support decision-making, and ensure responsible, compliant use of employee data.