People Operations Manager

LifeCare Advocates•Newton, MA

4d•$105,000 - $115,000•Hybrid

About The Position

We're seeking a People Operations Manager to own the systems, processes, and compliance backbone of Alder's People function. This is an exciting role for someone who thrives on getting HR operations right: accurate, compliant, and running smoothly, for a fast growing, multi-state, primarily hourly workforce. Reporting to the VP, People & Culture, this role will manage the full employee lifecycle from an operations lens, including onboarding/off-boarding, benefits and compensation administration, leaves of absence, HRIS data integrity, compliance readiness, and M&A integration support. This is an exciting time to join Alder as we scale rapidly across multiple states, still early in a period of massive growth. We're looking for a People Operations Manager to help build the operational foundation that will support us every step of the way.

Requirements

5+ years of progressive HR operations experience, including multi-state environments.
Experience working with a heavy hourly non-exempt employee population.
Proven track record owning HR systems, benefits administration, and leave management in a scaling organization.
Experience establishing pay bands and working with compensation benchmarking tools/methodology (e.g., market surveys, salary.com, Payscale, or similar).
Strong working knowledge of HR compliance across onboarding, wage and hour, and leave law.
Skilled in HRIS platforms (Rippling is a plus) and comfortable working in the data/systems layer of HR.
Detail-oriented, process-minded, and able to manage multiple compliance deadlines at once.

Nice To Haves

Experience supporting M&A integration, or comfort working through ambiguous, fast moving transition projects, is a plus.

Responsibilities

Own administrative onboarding and offboarding end to end, coordinating cross-functionally with IT, Finance, Payroll, and our insurance broker.
Partner with our Sr. Director of Clinical Excellence to run New Hire Orientation.
Maintain accurate org charts and position control data.
Serve as the primary liaison for benefits administration across all carriers and plans, including enrollments, renewals, life events, and employee inquiries.
Manage annual open enrollment planning and execution with our insurance broker and insurance carriers.
Own benefits-related compliance documentation and reporting (ACA, plan filings, etc.).
Troubleshoot and resolve employee benefits issues, escalating to carriers/our insurance broker as needed.
Establish and maintain pay bands, monitoring market competitiveness and coordinating benchmarking.
Administer annual performance and merit review cycles, including timelines, systems configuration, and data accuracy.
Own HR systems and data integrity (Rippling HRIS), ensuring automation, reporting, and compliance across states.
Maintain the multi-state employee handbook and HR policies, ensuring clarity and compliance.
Build and maintain PTO/time-off policies in Rippling, assigning employees to correct policies based on role, state, and tenure.
Manage annual PTO calendar year transitions, including balance rollovers, accrual resets, and carryover compliance with state law.
Administer and track all leaves of absence (PFMLA, FMLA, ADA, state sick time laws), ensuring documentation, consistency, and manager guidance.
Stay current on multi-state leave law changes and update processes accordingly.
Partner with Payroll to ensure accuracy, compliance, and a seamless employee experience, including dual pay rate and multi-state wage requirements.
Support audit readiness (I-9, ACA, EEO) and maintain compliance records.
Support HR due diligence for prospective acquisitions, reviewing target company HR systems, policies, benefits, and compliance posture.
Lead operational integration of acquired employees: HRIS migration, benefits transition, payroll alignment, and policy harmonization.
Maintain M&A HR integration playbooks/checklists to support repeatable, low friction transitions as Alder scales.