People Operations Manager
About The Position
Sprague is seeking a People Operations Manager passionate about creating programs, systems, and experiences that help employees achieve their highest potential while enabling the business to scale successfully. This role is crucial for building the next generation of People Operations practices by creating employee experiences that strengthen engagement, development, and retention, ensuring compliance across multiple states, and scaling people programs, processes, and leadership capabilities. The People Operations Manager will coach managers through employee relations situations, leverage technology for efficiency, and develop people systems that support career growth. This is a hands-on leadership role where the individual will personally lead and execute key programs across recruiting, onboarding, employee relations, performance management, compensation, benefits, leave administration, payroll, compliance, and HR systems, while also developing and guiding a high-performing team. Success involves solving problems, streamlining processes, improving employee and manager experiences, and leveraging technology to scale people practices.
Requirements
- 7+ years of progressive Human Resources or People Operations experience
- 3+ years leading and developing people
- Strong employee relations and manager coaching experience
- Multi-state employment law and leave administration expertise
- Experience scaling people programs in a growing organization
- Strong communication, influence, and relationship-building skills
- Experience with HRIS, payroll, benefits, and workforce systems
- Criminal Background Check: Federal, State, County
- 5+ years Satisfactory Motor Vehicle Record
- Employment & Education Verification
- 5-panel Drug Screen, in accordance with state regulations
Nice To Haves
- Experience with UKG Ready or advanced HRIS implementations preferred
- Bachelor's degree and/or relevant HR certifications preferred
Responsibilities
- Plan, direct, supervise, and coordinate work of team members and cross-functional teams supporting hiring, onboarding, and people operations activities
- Develop and maintain job descriptions and pay bands for each role, ensuring compliance with FSLA guidelines
- Serve as a link between managers and employees by answering questions, advising on personnel management concerns, and helping to resolve problems
- Evaluate and enhance employee engagement programs to drive performance and prevent turnover
- Manage employee terminations, off-boarding, and exit interviews
- Oversee payroll, ensuring accuracy and timeliness in timecard reporting, payroll calculations, deductions, adjustments, and dispute resolution
- Analyze, advise, and report on compensation and benefits programs and budgets, ensuring compliance with ACA, federal, and state regulations
- Regularly assess market rates by role, advising leaders on starting wages, performance, and tenure increases according to scheduled evaluation cycles
- Administer compensation, benefits, and performance management systems
- Coordinate benefits open enrollment, providing guidance and assistance to employees as appropriate
- Evaluates employment and management practices to ensure compliance with federal, state, and local regulations, tracking and reporting statistical data with accuracy and timeliness
- Interpret and implement policies, communicating changes and enforcement practices to employees and all levels of leadership
- Support Safety Manager in the administration of Workers’ Comp, safety, and general liability programs, including investigating, reporting on, and managing and claims
- Foster commitment to safety-forward practices and performance management for all roles and levels of leadership
- Communicate standards and data related to safety and liability to senior and frontline management levels
Benefits
- The world deserves safer food, and to live and work in healthier environments.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
