People Operations Manager

Taylor Morrison

About The Position

In this role, you will provide comprehensive HR support to internal customers and act as a strategic partner to division leadership. You will serve as an internal HR consultant on business and people-related matters, proactively assessing and anticipating HR needs and working toward effective, solution-focused outcomes. The People Operations Manager will support HR initiatives, operational efficiencies, and organizational effectiveness while providing expertise, guidance, and coaching to leaders on highly sensitive and complex employee relations matters, including performance management, corrective action, and terminations. The People Operations Manager plays an active role in shaping and implementing HR strategies through close partnership with managers and employees. This position reports to the Director or VP of People Services or the Sr. People Operations Manager, depending on division structure.

Requirements

Business Acumen
Customer Focus
Developing Direct Reports and Others
Drive for Results
Priority Setting
Self-Knowledge
Bachelor’s degree or equivalent desired
At least 5 years of experience in an HR Generalist role, with 2–3 years of HR management experience strongly preferred.
Ability to travel up to 40% is required
Ability to use with ease the Microsoft suite of solutions
Has strong knowledge and understanding of current state and federal laws in division's they support
Must have strong leadership, analytical, interpersonal, communication, problem solving, and creative thinking skills
Effective facilitation skills
Engages proactively with the division teams and leadership
Has the ability to navigate a complex reporting relationship –will report into Corporate HR, but will work very closely with their field clients
Takes initiative and displays a sense of urgency – is highly responsive to business needs and unexpected situations that emerge
Knows when and how to make tough decisions and when to get guidance
Highly approachable and displays a positive approach to both work and internal customers
Ability to juggle multiple priorities at once
Utilizes a consultative approach when engaging with internal customers
Strong project management and leadership skills, ability to effectively manage multiple projects
Ability to partner effectively with all levels of employees
Stays abreast of external best practices and incorporates these into discussions, decisions and solutions
Successful job applicants will be able to perform these functions.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Report to Division/Corporate Office/Community daily and adhere to schedule
Ability to oversee direct reports daily and provide guidance as needed
Ability to access, input, and retrieve information from a computer and/or electronic device
Ability to have face to face conversations with customers, co-workers and higher-level manager
Ability to sit or stand for long periods of time and move around work environment as needed
Ability to operate a motor vehicle
Comply with company policies and procedure
Must be able to able to remain in a stationary position 50% of the time
The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

Nice To Haves

Workday experience a strong plus

Responsibilities

Partner with business, functional, and Division President–level leaders to understand priorities, address challenges, and align on action plans.
Proactively contribute to meetings and discussions, offering HR insights and solutions that support business strategy and the overall talent agenda.
Maintain strong business acumen, including awareness of industry trends, competitive landscape, and organizational dynamics.
Foster strong workplace relationships, reinforcing morale, productivity, and a positive employee experience.
Collaborate with People Team members and Centers of Excellence to implement core HR program succession planning, performance calibration, development planning, assessments, engagement action planning, staffing strategies, total rewards initiatives, and leadership training.
Build and maintain industry-specific knowledge and participate in relevant HR or recruiting conferences and seminars.
Support the integration of HR processes into Workday, ensuring ease of use and consistent adoption.
Partner with leaders on key employee‑related initiatives including performance management, engagement follow-up, merit and bonus cycles, and organizational planning.
Anticipate and assess staffing needs in alignment with business and Division-level goals.
Lead and resolve complex employee relations matters through thorough, objective investigations and collaboration with People Leadership and Legal Counsel.
Provide clear HR policy interpretation and day-to-day guidance to leaders and employees.
Maintain strong knowledge of employment laws and compliance obligations—including deep familiarity and comfort navigating California employment law—and partner with Legal as needed.
Facilitate HR and leadership training sessions confidently and effectively.
Collaborate with leadership to develop offers for new hires, promotions, and internal transfers.
Manage and support special projects throughout the year, ensuring quality and timely execution.
Maintain understanding of divisional financial health, long-term plans, culture, and market positioning.
Provide ongoing performance management coaching and support to leaders, including career development and corrective action guidance.
Perform additional duties as assigned to support business and HR objectives.
Interviewing, selecting, and training employees
Setting rates of pay and hours of work
Appraising productivity; handling employee grievances or complaints, or disciplining employees
Determining work techniques
Planning the work
Apportioning work among employees
Determining the types of equipment to be used in performing work, or materials needed
Planning budgets for work
Monitoring work for legal or regulatory compliance
Providing for safety and security of the workplace