People Operations Manager

Firestone Pacific Foods LLC•Vancouver, WA

21h•Onsite

About The Position

We are seeking an experienced People Operations Manager to oversee the day-to-day human resources operational functions for our food processing/manufacturing facility. Reporting to the Senior Manager of Human Resources, this role will serve as the primary point of contact for payroll, benefits, and HRIS administration, ensuring seamless execution of core HR processes while supporting our production workforce and maintaining compliance with all applicable regulations.

Requirements

Bachelor's degree in Human Resources, Business Administration, related field or equivalent education & experience.
4-6 years of progressive HR experience, with at least 2 years in a generalist or operations focused role.
Hands-on experience processing payroll using ADP Workforce Now (required)
Strong knowledge of benefits administration and employee leave management
Demonstrated experience maintaining HRIS systems and ensuring data accuracy
Understanding of HR compliance requirements including FLSA, FMLA, ADA, and wage and hour laws
Knowledge of Washington state employment laws including wage payment requirements, paid sick leave, Paid Family and Medical Leave program, and meal/rest break regulations (required)
High attention to detail with strong analytical and problem-solving abilities
Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office Suite, particularly Excel
Strong interpersonal and communication skills with ability to interact effectively across all levels of the organization
Ability to handle sensitive and confidential information with discretion
Service-oriented mindset with a commitment to supporting employees and managers
Ability to stay current with changing federal and Washington state employment regulations
Ability to work in an office environment within a manufacturing facility
Occasional walking through production areas (safety equipment provided)
Standard office work including computer use and phone communication

Nice To Haves

Experience in manufacturing, food processing, or industrial environments preferred
PHR or SHRM-CP certification preferred

Responsibilities

Process bi-weekly/semi-monthly payroll for hourly and salaried employees using ADP Workforce Now, ensuring accuracy and compliance with federal, state, and local regulations including Washington state wage and hour laws.
Manage payroll-related tasks including time and attendance review, overtime calculations, shift differentials, and bonus payments.
Ensure compliance with Washington state requirements for pay statements, final paychecks, and wage payment timelines.
Reconcile payroll discrepancies and respond to employee payroll inquiries in a timely manner.
Coordinate with Finance on payroll accounting, garnishments, and tax filings.
Administer employee benefits programs including health insurance, retirement plans, paid time off, and other company-sponsored benefits.
Conduct new hire benefits orientations and manage open enrollment processes.
Serve as primary liaison between employees, insurance carriers, and third-party administrators.
Process benefit changes, COBRA administration, and leave of absence coordination (FMLA, Washington Paid Family and Medical Leave, workers' compensation, disability).
Ensure compliance with ACA, ERISA, Washington state paid sick leave laws, and other benefits-related regulations.
Reconcile benefits invoices in coordination with the Accounting/Finance team.
Maintain and update ADP Workforce Now system, ensuring accuracy of employee records, organizational structure, and reporting data.
Generate regular and ad-hoc reports for leadership on headcount, turnover, compensation, and other HR metrics.
Audit HRIS data regularly to identify and correct discrepancies.
Manage system upgrades, testing, and implementation of new ADP modules or features.