People Operations Manager

Tutor Intelligence • Watertown, MA

10d • $90,000 - $120,000

About The Position

As People Operations Manager, you will serve as the operational backbone of the People team. You'll own the systems, processes, and infrastructure that make the employee experience work — recruiting coordination, HRIS, compliance, metrics, and people experience — independently and with minimal oversight, in a true ownership role at a 90-person startup.

Requirements

• 3–5 years of experience in a people operations, HR, or talent operations role
• A true independent operator who owns their work completely, builds their own processes, and doesn't need to be chased
• Comfortable with data — can pull, organize, and present people metrics clearly
• Strong working knowledge of an HRIS platform — Rippling experience a strong plus
• Familiar with PEO relationships and how to maximize them
• Solid understanding of basic employment compliance — knows what they know and knows when to escalate
• Detail-oriented with strong execution instincts across multiple workstreams simultaneously
• Mature judgment, especially in sensitive HR and employee relations contexts
• Strong communicator with candidates, employees, and cross-functional partners
• Comfortable building and maintaining systems, documentation, and knowledge bases from scratch
• Startup or high-growth environment experience preferred

Responsibilities

• Coordinate recruiting operations, including interview scheduling, candidate communications, job postings, and ATS management.
• Manage employee lifecycle processes such as onboarding, role changes, and offboarding.
• Administer and optimize the HRIS (Rippling), ensuring accurate employee data and efficient workflows.
• Support benefits, payroll coordination, and external partner relationships (e.g., PEO, vendors).
• Build and maintain people data dashboards and reports covering recruiting, headcount, and retention metrics.
• Ensure HR compliance through documentation management, policy updates, and monitoring regulatory requirements.
• Serve as a first point of contact for employee HR questions and maintain internal HR documentation and resources.
• Support onboarding programs, culture initiatives, and company-wide people programs.

Benefits

• Competitive salary and meaningful equity
• Fully employer-covered health and dental insurance
• 401(k)
• Unlimited PTO
• Regular in-office meals and team events
• A collaborative, low-ego environment where people are trusted to do their best work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed