People Operations Lead

Dashlane•New York, NY

4d•$145,000 - $162,000•Hybrid

About The Position

Dashlane is hiring a People Operations Lead (Senior IC) to drive US generalist operations while shaping global HR initiatives and modernizing our workflows through smart automation. You’ll join a collaborative team spanning New York, Paris, and Lisbon, reporting directly to our global Director, People. Beyond delivering day-to-day HR support for our US team, you’ll own our end-to-end global onboarding experience, lead global benefits reviews in partnership with local People Partners, and leverage tools like generative AI to scale our operations efficiently.

Requirements

5+ years HR experience, preferably in a tech startup in People/HR space or other experience with strong project management and communications skills
Broad HR Capability: Strong foundational knowledge across core HR domains, with an ability to learn quickly and operate autonomously.
Proactive & Autonomous Execution: Self-directed mindset with great time management skills; able to bring well-formed proposals forward independently while modeling healthy work-life boundaries.
AI Fluency & Process Improvement: Demonstrated experience using AI tools (e.g., Gemini, Claude) to streamline administrative tasks and draft communications, paired with a continuous improvement mindset to reduce operational friction while maintaining strict data privacy.
Attention to Detail & Organization: Exceptional execution skills with a track record of keeping operational details structured and error-free.
Empathetic & Engaging Style: Strong interpersonal skills that enable genuine connections, effective team collaboration, and a deep understanding of employee needs.
Integrity & Sound Judgment: High ethical standards with the ability to balance transparency with discretion, handling confidential information and sensitive issues with complete care.
DEIB Commitment: Active support for diversity, equity, inclusion, and belonging, paired with a drive to continuously learn and help educate others.

Responsibilities

Lead Global New Hire Experience/Onboarding: Maintain and continuously elevate our hybrid-friendly, technology-enabled onboarding process as we scale, using new hire feedback to refine the program.
Be the Point Person for US Dashlaners: Serve as the primary People/HR point of contact for the US team—answering policy and benefits questions and guiding team members throughout their journey at Dashlane. Partner closely with managers to prepare for new joiners, serve as a trusted advisor from the moment an offer is signed, and run 15-day check-in meetings with every US hire to build trust, gather feedback, and ensure smooth integration into the Dashlane community.
Analyze & Report on People/HR Metrics: Track, analyze, and present key People/HR metrics (such as onboarding sentiment, engagement survey results, and retention trends) across the entire employee lifecycle to deliver actionable data insights to People leadership.
Execute Foundational Operations: Directly manage day-to-day operational logistics, including background checks, BambooHR data entry, and coordination with Workplace Experience and IT for equipment and swag delivery.
Maintain Core People/HR Systems & Global Scope: Administer key platforms supporting performance management, engagement surveys, exit surveys, US benefits, and employee communications, while leading the global benefits review process in close partnership with local People Partners.
Automate & Modernize Workflows: Identify manual friction points and implement compliant automations and AI tools (such as Gemini and Claude) to streamline repetitive administrative tasks while maintaining strict data governance.
Foster Culture & Growth: Spearhead continuous efforts to celebrate team success and coordinate training and development programs, including encouraging talented Dashlaners to create and host internal mini-trainings.
Build Compliance into Daily Operations: Maintain lightweight operational safeguards, run periodic audits, and ensure compliance across all HR processes and tool usage.

Benefits

Equal Parental leave - regardless of gender, up to 20 weeks fully paid leave to take care of their new baby, within the first year of birth or adoption
Mental health services through Spring Health and well-being days
Mentorship program - select your mentor from our internal pool and continue your learning path!
Comprehensive health coverage, including dependents
Unlimited PTO
Betterment 401(k) retirement plan
Paid holidays and sick leave
Donation matching program - give back to the community and support actions that lead to positive social impact under the historically marginalized communities. Every donation will be matched by Dashlane, up to $500 per year
Weekly lunch in the office and monthly happy hour
Team buildings & seasonal social events and many more