People Operations Generalist

RevenueCat
•$167,000 - $167,000•Remote

About The Position

RevenueCat is seeking a People Operations Generalist to support its growing global, remote-first team. This role is crucial for building and scaling the People experience, focusing on improving systems, processes, and programs that support employees throughout their lifecycle at the company. The Generalist will gain deep experience in global employment, navigating international employment models, benefits, immigration, and compliance. The position also offers the opportunity to leverage AI and automation to enhance workflows, onboarding, and employee experiences, making operations more scalable and efficient. This role is ideal for someone detail-oriented, proactive, and excited about optimizing People Operations through system design and technology.

Requirements

  • 3+ years of experience in People Operations, HR Operations, or a similar role at a fast-moving tech company.
  • Hands-on experience managing employee data across HRIS, People systems, and documentation, with a strong focus on accuracy and data integrity.
  • Highly organized and detail-oriented, able to reliably manage recurring operational processes.
  • Resourceful and curious; able to research new topics, ask the right questions, involve experts, and work toward solutions.
  • Proactive in seeking ways to improve People Operations through AI, automation, and thoughtful system design.
  • Clear, warm, and thoughtful communication skills across different audiences, both in real time and through written, asynchronous formats.
  • High-ownership and comfortable with ambiguity; notices what’s missing or broken, creates structure where there isn’t a playbook, and fixes problems without being asked.
  • Handles sensitive employee information and confidential processes with discretion and sound judgment.
  • Experience supporting a remote team and comfort with tools like Notion, Slack, and Zoom for remote collaboration.

Nice To Haves

  • Experience supporting a global workforce, including working with Employers of Record (EORs) or employees across multiple countries.
  • Experience with immigration or global mobility.

Responsibilities

  • Own and improve systems, processes, and programs that support employees throughout their journey at RevenueCat.
  • Gain deep experience in global employment, navigating international employment models, benefits, immigration, and compliance.
  • Leverage AI and automation to rethink workflows, build more scalable onboarding and employee experiences, and find better ways for employees and managers to get what they need.
  • Manage employee data across HRIS, People systems, and documentation with a focus on accuracy and data integrity.
  • Manage recurring operational processes without things falling through the cracks.
  • Support onboarding and serve as a first point of contact for common employee questions.
  • Own day-to-day People Operations, including onboarding, offboarding, employee data, lifecycle changes, and first-line employee support.
  • Coordinate recurring People programs such as new-hire feedback cycles and performance processes.
  • Partner with EOR providers and external experts on global employment, immigration, and country-specific questions.
  • Keep People documentation and playbooks accurate, useful, and easy for employees and managers to navigate.
  • Identify opportunities to simplify workflows and use AI or automation to reduce repetitive work.
  • Independently own core recurring People Operations workflows and proactively manage upcoming needs, deadlines, and risks.
  • Become a trusted internal resource for HR systems, global employment operations, and employee lifecycle processes.
  • Lead operational research for hiring in new countries, bringing together requirements, costs, timelines, benefits, and employment options to help inform decisions.
  • Redesign and automate key People workflows, particularly onboarding, using AI, automation, and better system design.
  • Own employee data quality and proactively identify opportunities to make People systems and processes more accurate, efficient, and scalable.
  • Be a trusted owner of RevenueCat's core People Operations infrastructure and employee experience.
  • Anticipate operational needs and solve problems before they become blockers.
  • Help shape how RevenueCat's People Operations function scales, identifying where new systems, processes, automation, or support are needed.
  • Independently research unfamiliar People Operations challenges, synthesize learnings, and recommend thoughtful solutions.
  • Take ownership of increasingly complex People programs and projects and continue expanding expertise across global employment, systems, and the employee experience.

Benefits

  • Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
  • 10-year window to exercise vested equity options
  • A fully remote environment designed around autonomy and flexibility
  • 4-5 weeks of flexible time off annually
  • Paid desk at a co-working space
  • Workspace budget
  • Continuous learning stipend
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