People Operations Coordinator

PDW • Quinte West, ON

41d • Onsite

About The Position

Now, we’re entering a new phase of growth and are looking for a People Operations Coordinator to support the day-to-day execution of People operations. This role sits at the center of the employee lifecycle and plays a key role in how employees experience PDW from their first day onward.

You will help create a strong, consistent experience across onboarding, employee support, and core People processes. Your work will directly impact how employees engage with the company, how smoothly operations run, and how we continue to build a high-performing, well-run team.

This is a high-volume, detail-driven role suited for someone who takes pride in getting things right and enjoys contributing to a team that is building something meaningful.

Requirements

• 2-4 years of experience in People Operations, HR administration, or similar role
• Experience working in a high-growth or fast-paced environment
• Strong attention to detail and ability to manage high-volume administrative work
• Experience working in an HRIS platform (Rippling preferred)
• Strong Excel skills
• Highly organized with the ability to manage multiple workflows at once
• Clear, professional communication skills
• Strong ownership mindset and follow-through

Responsibilities

• Execute employee lifecycle transactions in systems (hires, changes, transfers, terminations)
• Own onboarding coordination and execution from offer acceptance through Day 1 readiness
• Deliver a strong, organized onboarding experience that sets employees up for success
• Maintain accurate employee records across HR systems, ensuring data integrity
• Manage HR Support Desk Tier 1 intake, triage, and response within defined SLAs
• Respond to employee questions on policies, benefits, and systems clearly and promptly
• Support benefits workflows (enrollments, life events, updates)
• Track and maintain leave records and supporting documentation
• Maintain People documentation, trackers, and internal process guides
• Identify trends in employee requests and improve knowledge base and self-service resources
• Support reporting and dashboards (headcount, turnover, support trends)
• Identify and implement improvements to onboarding and support workflows

Benefits

• Comprehensive BCBS medical, dental, and vision coverage; 80% sponsored by the company.
• Safe Harbor 401(K) with company match.
• Paid Parental Leave.
• On-site gym at our Huntsville, AL location.
• Employer provided life insurance.
• Robust Employee Assistance Program (EAP).
• A work environment that encourages teamwork and innovation.
• Competitive salary, generous paid time off (PTO), and flexible leave options.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees