People Operations Coordinator

Mountain True•Weaverville, NC

5d•Hybrid

About The Position

MountainTrue is a non-profit organization that works with communities across 26 mountain counties in Western North Carolina and North Georgia and champions resilient forests, clean waters, and healthy communities. We are committed to keeping our mountain region a beautiful place to live, work and play. Our members protect our forests, clean up our rivers, plan vibrant and livable communities, and advocate for a sound and sustainable future for all. MountainTrue is seeking a highly motivated People Operations Coordinator to join our River Clean-Up team. The People Operations Coordinator is primarily administrative in nature, focused on coordinating processes, maintaining accurate records, supporting staff throughout the employment lifecycle, and escalating issues as appropriate. The ideal candidate for this role will have at least 1 year of foundational Human Resources/People Operations experience, preferably with payroll and onboarding experience. What we offer: 20 vacation days per year 12 holidays per year 12 sick days (96 hours) per year a paid two-month sabbatical after five years of employment health dental and vision insurances a simple IRA with an employer contribution of up to 3% Position Summary Reporting to the River Clean-Up Operations Manager, the People Operations Coordinator provides administrative and operational support for human resources and payroll functions for MountainTrue’s River Clean-Up program. The role works closely with Team Leaders, the Program Assistant, the Logistics Manager, the Director of Finance, and external HR and payroll partners to support compliant, consistent, and mission-aligned people operations. The role does not interpret policy or serve as the final authority on employee relations or compliance matters.

Requirements

At least 1 year of experience supporting payroll processing and/or timekeeping
At least 1 year of administrative experience supporting human resources functions
Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Ability to maintain confidentiality and handle sensitive information appropriately
Ability to manage multiple priorities in a fast-paced environment
Ability to travel to job sites and program locations as required.

Responsibilities

Assist with recruiting, interviewing, and hiring activities for River Clean-Up staff, in accordance with established policies and applicable employment laws
Coordinate and administer onboarding and orientation for all River Clean-Up staff
Maintain electronic and physical employee files, including tracking and updating records, forms, and required documentation, while ensuring accuracy, confidentiality, and compliance with recordkeeping requirements.
Serve as a first point of contact for employee questions, directing more complex issues to the Operations Manager or external HR partners
Coordinate benefits administration activities with brokers and vendors, including enrollments, waivers, terminations, and open enrollment
Support workers’ compensation administration, including documentation, reporting, and coordination with insurance partners and leadership
Assist with compliance-related tracking and documentation in accordance with federal, state, and local requirements
Support payroll processing for River Clean-Up staff using MountainTrue’s payroll system
Audit employee timesheets for accuracy and policy alignment prior to biweekly approval by the River Clean-Up Operations Manager
Track and communicate with staff regarding time-off requests and balances, ensuring accurate recording through collaboration with supervisors to complete review procedures as needed.
Maintain working knowledge of payroll processes and deadlines to support timely and accurate payroll administration, year-end preparation and W-2 audits
Provide routine updates to the River Clean-Up Operations Manager regarding people operations activities, issues, and progress
Relay staffing needs, scheduling considerations, and administrative concerns from Team Leaders and crew members to management
Maintain assigned administrative records, including property access agreements, in accordance with program procedures
Follow and support established safety standards and organizational policies
Assist with insurance-related documentation and reporting as assigned
Escalate safety, compliance, or risk-related concerns to appropriate leadership