People Operations Coordinator
About The Position
Ballard House is a founder-led ecommerce company that partners with established brands to scale Amazon operations using our in-house logistics, content creation and advertising infrastructure. Founded in 2017, we began as an Amazon reseller and evolved into our current brand partnership model in 2023, bringing operational excellence to a select portfolio of eight and nine-figure brands. We’re hiring a People Operations Coordinator to take ownership of our applicant pipeline, onboarding experience, and people systems — including screening applicants, scheduling and conducting early interviews, drafting job descriptions, processing payroll, and managing compliance across multiple states. You’ll work closely with the COO to streamline current processes and build many new ones. This role is perfect for someone who thrives on creating ordered HR systems from scratch and the satisfaction of being a key player in an effective admin team.
Requirements
- 2+ years of experience in recruiting coordination, executive support, or HR/people operations, preferably in a small business environment
- Highly organized and detail-oriented, with strong follow-through
- Comfortable with tools like Google Workspace, Slack, and at least one ATS/HRIS platform
- Effective in creating and maintaining HR workflows to maximize efficiency
- Able to work discreetly with sensitive information and maintain confidentiality
Nice To Haves
- familiarity with payroll workflows, benefits administration, or multi-state HR compliance
Responsibilities
- Manage job postings, screen inbound applications, and conduct early interviews across multiple roles
- Source candidates, coordinate with recruiters, and own the ATS system end to end
- Draft job descriptions and offer letters, and manage onboarding tasks such as scheduling, user setup, and new hire orientation
- Support HR compliance and administration, including personnel file updates, payroll inputs, PTO tracking, and benefits coordination across multiple states
- Assist with COO’s calendar and inbox, ensuring time and energy is allocated strategically
- Handle occasional travel planning, internal event coordination, and company-wide communications
- Provide administrative and operational support on special projects, including research and implementation
- Identify and improve internal systems for hiring, onboarding, and people operations
Benefits
- Paid time off and paid holidays
- No bureaucracy or layers of management—just clear goals and real ownership
- Work with founders and leadership daily
- A team that moves fast, wins together, and doesn’t tolerate drama
- monthly health stipend
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
