People Operations Coordinator

Cloudflare•San Francisco, CA

About The Position

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Cloudflare is growing our People team, and we’re looking for an organized, detail-oriented People Operations Coordinator to support the AMER People Operations team across the U.S., Canada, and Mexico. This role is ideal for someone with a project coordination or operations background who enjoys tracking work, maintaining data integrity, and supporting People processes in a fast-paced, global environment. You’ll work closely with People Operations Specialists, HRBPs, Payroll, Benefits, HRIS, and Recruiting to help execute core People workflows and projects. Maintaining accurate People data, supporting employee lifecycle processes, and keeping work moving forward through strong coordination are central to this role.

Requirements

1–3+ years of experience in operations, project coordination, HR, or a related role
Strong organizational and time-management skills with the ability to manage multiple tasks and deadlines
Experience working in systems and managing data; Workday experience strongly preferred
High attention to detail and a process-oriented mindset
Comfortable working with spreadsheets (Excel or Google Sheets)
Strong written and verbal communication skills
Customer-focused, collaborative, and proactive working style
Project Management a plus!

Nice To Haves

Experience supporting HR or People Operations teams
Exposure to enterprise environments or global organizations
Experience with ticketing systems (Zendesk or similar)
Experience with Workday or other HCM’s
Interest in growing into a People Operations Specialist or HRIS-focused role

Responsibilities

Support employee lifecycle transactions for the AMER region, including onboarding, transfers, job changes, and offboarding, under the guidance of People Operations Specialists
Coordinate onboarding documentation, background checks, and compliance-related materials
Assist with employee data entry and updates in Workday and related People systems
Support People Operations projects by tracking tasks, timelines, and dependencies
Follow up with cross-functional partners to ensure deliverables are completed on time
Assist with documentation of People processes, workflows, and standard operating procedures
Help implement process updates and operational improvements
Maintain employee records and files, ensuring documentation is complete and stored appropriately
Perform routine and ad hoc data audits in Workday to support data accuracy and compliance
Support manual data entry and cleanup efforts as needed
Respond to employee and manager inquiries related to People Operations and Payroll through Zendesk or other channels (Tier 0–1)
Act as a liaison between employees and People teams to help resolve basic issues
Escalate complex questions or issues to Specialists or subject matter experts as needed
Handle sensitive employee information with discretion and professionalism
Support compliance initiatives and records administration under established processes