People Operations Coordinator - HYBRID (Sioux Falls, SD)

Sunrise Banks•Sioux Falls, SD

1d•Hybrid

About The Position

The People Operations Coordinator is a key member of the Human Resources team, with primary responsibility for benefits administration and coordination. This role ensures employees receive accurate, timely, and compliant benefits support while also providing cross-functional assistance to the Payroll/HRIS Specialist, Talent Acquisition Specialist, and Employee Engagement Specialist. The People Operations Coordinator plays an essential role in delivering positive and well-supported employee experience throughout the employee lifecycle.

Requirements

High school degree or GED Required
Strong attention to detail and excellent written and verbal communication skills, and ability to handle confidential information required.
Strong customer service and employee support orientation required.
Excellent organization skills, and the ability to prioritize multiple tasks required.

Nice To Haves

Degree in HR Business Administration, or related field preferred.
2+ years of experience in HR coordination or business administration preferred.
Proficiency with UKG HRIS, payroll, and benefits administration preferred.
Experience in multi-state or multi-plan benefits environment preferred.
Superior skill set in the use of the following software applications preferred: Microsoft Teams, Excel, Word, PowerPoint, Access, and Outlook

Responsibilities

Serve as primary point of contact for HR Team inquiries, routing inquiries to appropriate team members.
Create and maintain employee change forms and supporting documents (including checklists, change notices, offer letters, etc.)
Assist in maintaining accurate employee records and personnel files within the HRIS.
Coordinate onboarding activities including leading New Employee Experience program, new hire documentation, HRIS support, and benefit enrollment.
Support offboarding from notice to final separation, confirming important dates, communicating with payroll, and updating records.
Assist with HR metrics, compliance reporting, and audits.
Research and complete employee verification requests in a timely manner.
Provide general HR administrative support and employee-facing assistance as needed.
Administer day-to-day employee benefit programs, including but not limited to: medical, dental, vision, life insurance, disability, retirement, FMLA, paid leave, and work comp.
Serve as the first point of contact for employee benefit and leave inquiries and issue resolution.
Support new hire enrollments, qualifying life event changes, and annual open enrollment activities.
Maintain accurate benefits data within HRIS and vendor systems.
Coordinate with Payroll to ensure benefit deductions and related transactions are processed accurately.
Partner with benefit brokers, carriers, and vendors to resolve issues and support effective program administration.
Collaborate on benefit communications, educational materials, and employee resources.
Support compliance with applicable benefits regulations, including ACA, COBRA, ERISA, and state paid leave programs.
Assist with benefits audits, reporting requirements, renewal processes, and vendor management activities.
Provide backup support for payroll processing and related administrative activities.
Respond to employee payroll-related inquiries when serving as backup
Assist with payroll-related audits and data validation as needed.
Provide back-up support for recruiting activities as needed, including but not limited to: resume review, candidate screening, etc.
Assist with job postings, applicant tracking system administration, and interview coordination.
Support candidate communications, scheduling, and recruiting logistics.
Coordinate onboarding preparation, communication, background checks & new hire documentation.
Assist with community outreach and job fairs
Supports Employee Engagement Specialist with company-wide events, activities, and programs.
Act as co-lead for Engagement Crew at location.
Assist with employee recognition programs and internal communications including SharePoint.
Facilitates New Employee Experience for Sioux Falls new employees and as back up to Employee Engagement Specialist.
Help promote positive employee experience through engagement and culture-building initiatives.
Demonstrates the ability to work effectively with AI tools and maintains an open, curious approach to emerging technologies.