People Operations and Payroll Manager

Phoenix Rescue Mission•Phoenix, AZ
•$82,000 - $96,000•Onsite

About The Position

Phoenix Rescue Mission is a place of hope, healing, and new beginnings for men, women, and children facing hunger, homelessness, addiction, and other life-controlling issues. As People Operations and Payroll Manager, you are the trusted partner our leaders call when a conversation gets hard, and the steady expert who keeps our people supported, treated fairly, and paid accurately. This role is crucial because our team serves people in crisis, and they deserve to work for leaders who are well supported and to be paid correctly. You will be the steady, expert voice on employee relations, compliance, and payroll, with real ownership and room to grow your influence as trust builds.

Requirements

  • Three to five years of progressive experience in HR operations, payroll, and employee relations
  • Hands-on payroll processing in an HRIS such as Paylocity
  • Working knowledge of employment law, including FLSA, FMLA, and ADA
  • Proficiency with Microsoft 365
  • A personal and growing relationship with Jesus Christ, and willingness to sign the Mission’s Statement of Faith and Lifestyle

Nice To Haves

  • Bachelor’s degree in HR, business, or a related field preferred; equivalent experience considered
  • HR or payroll certification (PHR, SHRM-CP, CPP, or similar) preferred
  • Nonprofit or mission-driven experience preferred

Responsibilities

  • Coach managers and directors through attendance, performance, and performance improvement plan conversations with empathy, clarity, and consistency.
  • Stay current on employment law, update policies and practices, manage workers’ compensation and unemployment claims, run the drug and alcohol testing program, and work with outside counsel as needed.
  • Process bi-weekly and bonus payroll, including garnishments, and ensure accuracy through audits, reporting, and proactive checks.
  • Answer employee questions on HR, payroll, and routine benefits.
  • Maintain the HRIS (Paylocity), personnel and benefit files, and benefits updates.
  • Support the full employee lifecycle, including welcoming new hires after onboarding, and managing terminations, exit interviews, and offboarding.
  • Manage HR vendor relationships.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) with employer match
  • Generous paid time off
  • Paid holidays: 12
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