People HR Business Partner (London/South)

Space NK

2d • Hybrid

About The Position

Join Space NK, a leading beauty retailer, as an experienced and commercially minded HR Business Partner to support our Inner London retail region. This autonomous role involves partnering directly with a Regional Manager, four Area Managers, and their store leadership teams. You will own the region's people agenda, providing hands-on employee relations support, talent development, and leadership coaching. Supported by an HR Assistant, you will focus on expert guidance, driving meaningful people outcomes across the employee lifecycle, and acting as a trusted advisor to operational leaders to build high-performing teams, manage risk, improve engagement, and create exceptional employee experiences.

Requirements

• Previous experience in an HR Business Partner role within a multi-site environment, ideally retail or hospitality.
• Strong employee relations expertise with the confidence to independently manage complex cases.
• A commercial mindset and ability to translate business challenges into practical people solutions.
• Proven experience coaching and influencing leaders at multiple levels.
• Strong understanding of talent, performance, and succession planning.
• Excellent stakeholder management and relationship-building skills.
• Self-motivated, proactive, and comfortable working autonomously.
• Strong organisational skills with the ability to manage competing priorities.
• All applicants must have the right to live and work in the UK.

Responsibilities

• Lead and manage a broad range of employee relations matters, including investigations, disciplinary, grievance, absence management, flexible working, and family leave cases.
• Coach and develop managers to build confidence and capability in people management.
• Identify trends and root causes, implementing proactive solutions to reduce ER activity and improve team performance.
• Deliver a training curriculum on employment law, policy, and best practice.
• Maintain a visible presence in stores, building strong relationships with leaders and teams and coaching around the people agenda.
• Partner with leaders and a dedicated Retail Recruitment Advisor to attract, engage, develop, and retain great talent.
• Support succession planning and identify future talent opportunities across the region.
• Drive performance and talent conversations, ensuring robust development plans are in place.
• Work closely with the Talent Acquisition team to support recruitment activity, new store openings, and hiring manager capability.
• Champion a positive candidate and employee experience at every stage of the employee lifecycle.
• Build trusted relationships with regional and area leadership teams.
• Use people data and insights to identify opportunities and influence business decisions.
• Support the delivery of key People initiatives, projects, and change programmes.
• Drive engagement, inclusion, and leadership capability within your region.
• Contribute to the continuous improvement of People processes, policies, and ways of working.

Benefits

• Opportunity to own and shape the people agenda for a key retail region.
• Partner closely with senior operational leaders.
• Make a tangible impact on employee experience, leadership capability, and business performance.
• Balance strategic business partnering with hands-on people support.
• Be part of a collaborative, values-led business.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed