People Experience Business Consultant - Indiana

UnitedHealth Group•Carmel, IN

16h•$91,700 - $163,700•Onsite

About The Position

The People Experience Business Consultant is a senior individual and trusted strategic advisor who delivers differentiated, enterprise-aligned employee experience across complex populations. This role blends expertise in HR processes, analytics and employee relations with a passion for culture, engagement, and operational excellence. The People Experience Business Consultant partners closely with business leadership and the People Team to execute HR strategies, resolve complex issues, and drive continuous improvement in people practices. They serve as trusted advisors and advocates for employees, responsible for best-in-class employee experience across the full lifecycle.

Requirements

5+ years of relevant HR or related experience, with demonstrated proficiency in HR analytics, reporting, and employee relations
Experience with HR case handling and employee relations
Proficiency with Microsoft Excel and HR analytics tools (e.g. dashboard, reporting platforms)
Proven solid analytical, problem-solving, and communication skills
Demonstrated ability to prioritize, multi-task, and maintain confidentiality in a fast-pace environment
Driver’s License and access to reliable transportation

Responsibilities

Serves as key advisor to business leadership team for assigned client group or geography, providing expert guidance on complex HR policies and practices, interpreting guidelines and making recommendations that enable leaders to take informed action across multiple sites, entities, or segments of the employee population
Act as trusted consultant to frontline leaders, influencing people initiatives and driving adoption of best practices using independent judgment and knowledge of company best practice
Anticipate employee experience risks and opportunities, proactively developing solutions that align business strategy with people priorities rather than reacting to issues as they arise
Lead and shape culture and engagement strategies for assigned populations or client groups, using insights from listening sessions, analytics and business context to influence decision-making and outcomes
Execute and support HR processes throughout the employee lifecycle, including attraction, recruiting, onboarding, talent management, development and offboarding, actively making recommendations for improvement of the process itself or experience
Provide coaching and performance management support on complex issues using HR best practices and company tools in partnership with COEs as appropriate
Perform conceptual and data-driven analysis to diagnose multifaceted people challenges such as retention risk, talent pipeline gaps, engagement drivers, etc., recommending innovative and actionable solutions
Lead cross-functional initiatives involving People Team COEs, Operations, Finance, Legal, IT, etc. to deliver integrated people solutions that drive business outcomes and ensure seamless HR service delivery
Influence and contribute to the design and execution of enterprise or segment-level people strategies, ensuring alignment with broader organizational objectives
Navigate complex environments that may include multiple sites, segments, or labor considerations, exercising sound judgment and discretion on HR topics
Act as a mentor or informal lead for lower-level PXPs, sharing best practices, coaching on complex cases, and elevating overall team capability