People & Development Manager - Little Beach House Malibu/Cecconi's West Hollywood

Soho House & Co. • Malibu, CA

2d • $100,000 - $110,000 • Hybrid

About The Position

The People & Development Manager at Soho House will serve as a strategic business partner to the General Manager for the properties they are responsible for, Little Beach House Malibu and Cecconi's West Hollywood. Reporting directly to the Regional Head of People, this role is primarily responsible for the daily maintenance of company policies, procedures, and practices. Key areas of focus include employee relations, worker’s compensation, leave of absence administration, and recruitment. The role ensures legal compliance, oversees wage and benefit programs, manages worker’s compensation and unemployment claims, implements training programs, administers policies, and handles all employee relations aspects such as team events, morale maintenance, coaching, counseling, progressive discipline, and terminations.

Requirements

• 5+ years of progressive Human Resources management experience in a hotel or related industry; or a bachelor’s degree preferred.
• Experience with HRIS, payroll, and Applicant Tracking Systems.
• Experience with compensation benchmarking and working with variable compensations such as bonuses.
• Familiarity with employment law and experience with employee investigations.
• Excellent written and verbal communication skills are imperative.
• Proven ability to adapt to changing priorities, handle multiple projects, and meet deadlines.
• Proficient in Outlook, Excel, Word, and PowerPoint.
• Knowledge of employment and labor laws in California.
• Proven ability to manage teams through effective leadership skills.
• Detail-oriented, sound judgment, and strong interpersonal skills.
• Skilled and experienced at difficult decision making.

Responsibilities

• Serve as a strategic business partner to local leadership, assisting with all training and development for staff.
• Partner with the Regional Head of People on process improvements for Soho House & Co. growth.
• Participate in hearings related to Unemployment, EEO, Wage and Hour, Worker’s Compensation, OSHA, ADA, and Immigration and Naturalization Service.
• Communicate and implement policies and programs to ensure compliance among all employees.
• Instruct, train, and ensure management staff can interpret and comply with all company policies and procedures.
• Coordinate and monitor recruitment, screening, background, and reference checking for all Soho House personnel.
• Recruit, interview, and recommend exempt and non-exempt personnel; conduct FLSA reviews as needed to determine employee status.
• Maintain employee benefit programs and employee engagement initiatives.
• Set up, approve, and maintain all wage and salary programs, including performance evaluations and annual increases.
• Recommend and/or approve all employee transitions, such as hires, transfers, and promotions.
• Implement, participate in, and monitor induction and orientation programs, and develop managers/supervisors for future advancement.
• Track safety incentive programs and ensure compliance with all HR-related Loss Prevention SOPs.
• Monitor and analyze turnover reports, using data metrics to understand hiring and termination trends.
• Maintain the Employee of the Month/Year Program and all other employee relations programs.
• Practice positive employee relations, fostering a positive morale and a genuine, upbeat work environment.
• Demonstrate expertise in time management, meeting deadlines, responsiveness, and maintaining a positive tone verbally and in writing, with the ability to adapt to the ever-changing needs of the business.
• Influence decisions to ensure consistency in decision-making to protect the Company and employees, and maintain respect with key departments including Operations, Finance, Membership, and IT.
• Demonstrate empathy, tact, thoughtfulness, and strong listening skills, particularly when handling difficult situations.
• Undertake other tasks or projects assigned by the Regional Head of People.

Benefits

• Medical, Dental & Vision insurance
• Retirement fund with a 2% match (401K)
• Sick days
• Vacation days
• Career Development opportunities (domestic or international, managerial or technical)
• Soho Impact initiatives (mentoring, apprenticeship, local outreach, sustainability)
• Learning & Development courses (internal and external)
• Cookhouse & House Tonic events and training
• Team Events (fitness sessions, cinema screenings, art classes)
• Team Meal provided free of charge while on duty

What This Job Offers

• Job Type: Full-time
• Career Level: Manager