People & Culture Manager

Work at Entropico•Los Angeles, CA

10d•Onsite

About The Position

We are looking for a versatile & empathetic People & Culture Manager to serve as a key global anchor for our People & Culture team. Working closely with the Head of People & Culture, you will be the driving force behind our HR operations in the US. In this highly cross-functional role, you will champion the employee experience for our dynamic mix of full-time staff and long-term freelance talent. You will balance the human element of HR with rigorous operational compliance, seamlessly navigating employment standards from California to Australia, while ensuring a unified, inclusive company culture. From supporting full-cycle talent acquisition and seamless onboarding, to driving actionable DE&I initiatives and culture-building events, you will be a trusted resource and advocate for our team. If you are passionate about fostering an engaging, equitable and high-performing environment within a fast-paced production landscape, we would love to hear from you! This is a full-time position, based at our beautiful Glassell Park studio.

Requirements

Bachelor’s degree in human resources, business management, or related field OR equivalent combination of education and relevant experience.
4–6 years of HR / People Operations experience, ideally within a commercial production company or creative agency
Deep understanding of agency and commercial production workflows and relevant labor laws, especially as it pertains to California and New York
Strong EQ and ability to adapt to cultural norms in a global work environment
Exceptional communication and interpersonal skills, with the ability to build trust across all levels of the organisation.
Strong organisational and time management skills, demonstrating self-motivation with the ability to achieve results with minimal supervision.
Ability to coach and counsel employees, including executive-level management
Proficiency in HRIS & ATS systems, and Google Workspace.
Strong analytical and problem-solving skills with the ability to translate data into actionable recommendations.
Growth mindset with a passion for developing others and driving continuous improvement.
Thrive autonomously and in team scenarios.
Work collaboratively with the other teams to ensure the output of work is always of the highest quality possible.
Add value to all productions & processes & contribute to the business's overall success.
Most importantly, act within the best interests of Entropico.
Ability to sit/stand/kneel/crouch
Ability to travel as required
Must be able to work at a computer in an office setting, and remain in a stationary position 50% - 100% of the time.

Nice To Haves

Experience with Rippling will be a bonus.

Responsibilities

Serve as the day-to-day HR anchor and main point of contact across LA + NY offices, while supporting Sydney & London, adapting workflows for local labor norms while maintaining consistent culture.
Manage culturally appropriate and compliant onboarding, orientation, and offboarding for both full-time staff and long-term freelance/contract talent.
Maintain HR systems, records, and compliance across California, New York, and Australian employment standards in partnership with local leadership.
Assist the Head of P&C in drafting, updating, and rolling out company policies, employee handbooks, and safety guidelines tailored to production environments.
Help run annual employee engagement surveys and assist in analysing data to improve retention and morale.
Support the administration of contracts and document preparation, including drafting standard offer letters, contractor agreements and other ad hoc documentation.
Tracking compliance of mandatory employee training across all global offices.
Source, screen, and interview candidates for staff roles across creative, production, strategy, and account teams.
Support the bi-annual review and check-in process, helping managers set clear KPIs, deliver clear and concise feedback, and ensure employee engagement.
Serve as a trusted point of contact for staff inquiries regarding benefits, leave, and workplace accommodations, escalating complex issues when necessary.
Provide administrative and documentation support to the Head of P&C for sensitive employee relations matters, maintaining discretion and adhering to standard investigation protocols.
Work with the Head of P&C to manage Learning and Development budgets with teams, ensuring tracking, usage, and equity across departments.
Design and execute culture-building events, mentorship programs, wellness initiatives, and team gatherings (both local and cross-office).
Drive actionable DE&I initiatives in hiring, talent retention, and crew diversity standards across Entropico’s talent pool.