People & Culture Manager

Nuage Designs Inc• Miami, FL, US, FL

14h•Hybrid

About The Position

The People & Culture Manager drives hiring for line-level and hourly positions in Miami and Chicago and owns the onboarding and orientation experience for new hires in Miami through their first 90 days. The role builds a steady pipeline of candidates, leads Miami temp-to-hire conversions, and coordinates pre-employment steps. Chicago hires are handed off to the Chicago People & Culture Manager for onboarding. The position also serves as the on-site HR contact on the Director of People & Culture’s remote days and supports HR operations, employee relations, compliance, and company-wide People & Culture programs. The position follows a hybrid schedule: in office Monday, Wednesday, and Friday, and remote Tuesday and Thursday. The schedule may flex for hiring events, peak season, and business needs. Occasional early mornings, evenings, or weekends may be required. Nuage Designs is a luxury event-rental and couture-linen company founded in Miami in 2004, with more than 140 employees across Miami, New York, and Chicago. The role is based at the Miami headquarters, with regular time in the warehouse.

Requirements

Fluent in English and Spanish, spoken and written.
At least 3 years of HR experience, including at least 2 years of high-volume recruiting for hourly, warehouse, logistics, hospitality, or similar roles.
Hands-on experience with onboarding, Form I-9, and E-Verify.
Working knowledge of federal and Florida employment laws and HR best practices.
Experience with an HRIS or applicant tracking system.
Proficiency with Google Workspace or Microsoft Office.
Strong judgment, discretion, and ability to handle confidential information.
Warm, approachable interpersonal style and ability to build trust with hourly team members and managers.
Strong organization and ability to manage multiple open positions and new hires while maintaining attention to detail.
Clear, professional communication in person, by phone, by text, and in writing.
Comfort working in a fast-paced, hands-on environment, including time on the warehouse floor.

Nice To Haves

Bachelor’s degree in Human Resources, Business, or a related field.
SHRM-CP or PHR certification.
Experience with Paycom.
Experience recruiting CDL or non-CDL drivers and familiarity with DOT hiring requirements.
Experience managing staffing agency partnerships and temp-to-hire programs.
Experience in event rentals, hospitality, logistics, or light manufacturing.

Responsibilities

Own full-cycle recruiting for Miami and Chicago line-level and hourly positions, including job postings, sourcing, phone screens, interview scheduling, offers, and hiring decisions alongside department managers.
Build and maintain candidate pipelines through job boards, social media, referrals, community and workforce partners, schools, and on-site hiring events.
Partner with operations managers on staffing plans and seasonal forecasts to fill positions before peak periods.
Lead Miami temp-to-hire conversions in partnership with managers.
Coordinate pre-employment steps, including background checks and, for driver roles, DOT drug testing, motor vehicle records, and driver qualification files.
Hand off Chicago hires to the Chicago People & Culture Manager with complete candidate files and completed pre-employment steps.
Track and report recruiting metrics, including open positions, time-to-fill, offer acceptance, source of hire, and 90-day retention.
Maintain consistent, fair, and compliant hiring practices, including structured interviews, documented selection decisions, and equal employment opportunity practices.
Assist in-person candidates and temporary workers who need help completing online applications.
Own the new-hire experience from offer acceptance through the first 90 days.
Conduct Monday new-hire orientation as needed, covering company culture and values, policies, safety, benefits, and introductions to team members and leaders.
Complete new-hire paperwork accurately and on time, including Form I-9, E-Verify, tax forms, and policy acknowledgments, and maintain audit-ready personnel files.
Partner with managers and trainers to ensure new hires have a schedule, equipment, PPE, and a first-week plan before their first day.
Hold 45-day check-ins with new hires and managers to identify issues and improve retention.
Improve onboarding materials and maintain them in English and Spanish.
Assist new hires with benefit selections.
Serve as the on-site HR point of contact on Wednesdays and Fridays while the Director of People & Culture works remotely.
Answer employee questions about policies, pay, time off, leaves, and benefits, escalating complex issues to the Director.
Provide first-line employee relations support by listening to concerns, documenting conversations, helping managers address attendance and performance issues, and supporting investigations as assigned.
Process personnel actions, including new hires, transfers, pay changes, and separations, in the HRIS (Paycom).
Support company-wide People & Culture programs, including recognition, engagement events, training, and Culture Committee activities.
Maintain accurate employee records and HRIS data, and run recurring reports for leadership.
Help maintain compliance with federal and Florida employment laws, including I-9/E-Verify, wage and hour, and EEO recordkeeping.
Keep required postings, handbook acknowledgments, and HR forms current.
Support special projects such as the HRIS implementation, policy updates, and process improvements.