People & Culture Generalist

Zeno Power•Seattle, WA

20h•Hybrid

About The Position

Zeno Power is seeking a People & Culture (P&C) Generalist to join their growing team as the company expands beyond 100 employees. This is a hands-on role requiring experience across core P&C functions throughout the employee lifecycle, focusing on operational quality and employee experience. The ideal candidate will manage details that shape an employee's experience, maintain reliable records and systems, and build scalable processes. This role involves identifying and improving processes, working cross-functionally with Recruiting, Finance, IT, and Operations, and reporting to the Director of People & Culture. The company is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated workforce, and does not discriminate in hiring.

Requirements

3-5+ years progressive, broad-based experience in Human Resources, People & Culture, People Operations, or a comparable generalist role, with responsibility across multiple core P&C functions.
Hands-on experience across several stages of the employee lifecycle, including onboarding, HRIS administration, benefits, leaves, employee records, compliance, performance processes, and offboarding.
Ability to research questions, apply established guidance, and identify when an issue needs to be escalated.
Ability to take ownership of work and independently manage recurring processes with limited supervision.
Exceptional organization and detail-orientation.
Understanding that data accuracy, documentation, and follow-through directly affect employees and the business.
Comfortable creating structure where it does not yet exist.
Ability to investigate and implement practical improvements for manual, unclear, or inconsistent processes.
Curiosity about systems and automation and ability to translate operational needs into reliable workflows across an HRIS, ATS, and other workplace tools.
Clear communication and good judgment, whether answering an employee's question, drafting a company-wide message, or coordinating a sensitive employment change.
Ability to handle confidential information with care and exercise sound judgment about what to resolve independently and what to escalate.
Ability to manage competing priorities and move between detailed administrative work, employee support, and longer-term projects without losing track of commitments.
Enjoy working in a startup environment where priorities can change, resources are limited, and people often wear more than one hat.
Care about the employee experience and bring warmth, patience, and a service-oriented approach to work.
Applicants must be a U.S. person (U.S. citizen, U.S. national, or U.S. Lawful Permanent Resident).

Nice To Haves

Experience with Rippling.
Experience supporting HR or P&C programs in a heavily regulated industry and/or in a federal-contractor environment.
Experience with applicant tracking, benefits, leave, and collaboration systems.
Experience supporting benefits open enrollment, benefits audits, or vendor coordination.
Experience supporting a company through rapid headcount growth or working in an organization with fewer than 250 employees.
Experience with the fundamentals of multi-state employment compliance.
A SHRM, HRCI, or other relevant professional certification.

Responsibilities

Own and continuously improve onboarding from offer acceptance through an employee's first weeks, coordinating systems, documentation, equipment, schedules, and internal partners.
Manage employee lifecycle processes and documentation, including background checks, employment eligibility verification, employee changes, promotions, transfers, and offboarding.
Maintain accurate employee records and HRIS data, conduct regular audits, and build reliable tracking and reporting mechanisms.
Improve P&C workflows, templates, knowledge resources, and systems using automation and sound process design.
Administer employee benefits, including enrollments, qualifying life events, terminations, employee education, vendor coordination, and support for annual open enrollment.
Support employee leave processes in accordance with company policies and applicable requirements.
Serve as a dependable point of contact for employees’ questions about benefits, policies, leaves, and P&C processes.
Maintain a strong working knowledge of federal, state, and local employment requirements for a multi-state workforce.
Support development of compliance calendars, required notices and trainings, record retention, employee acknowledgments, audits, and regulatory reporting.
Support the administration of performance review cycles, including system setup, communications, documentation, timeline management, data preparation, and follow-up.
Partner with the recruiting team to create a smooth candidate-to-employee transition and maintain clear handoffs across P&C systems and processes.
Draft clear employee communications about benefits, policies, programs, and organizational updates.
Use people data to identify recurring issues, improve processes, and provide accurate recurring reports and practical insights.