People & Culture Generalist

Westin Resort and Spa WhistlerWhistler, BC
CA$0 - CA$57,750Onsite

About The Position

The People & Culture Generalist plays a key role in office administration and managing both internal and external walk-in traffic. This position is instrumental in the development and execution of annual objectives for the People & Culture Department, ensuring compliance with all personnel-related policies and procedures. The Generalist contributes to fostering a positive work culture by promoting a welcoming environment, cultivating a sense of “family,” and offering continuous support to associates throughout their tenure. Additionally, the role is responsible for delivering a seamless administrative experience, ensuring smooth operations and efficient processes across the department.

Requirements

  • Must be able to build and maintain credibility and relationships with customers (internal and external).
  • Strong organization and planning skills.
  • Strong working knowledge of MS Office applications – Word, Excel, PowerPoint.
  • Advance computer and office technology knowledge.
  • Detailed knowledge of Whistler area and available services.
  • Proven ability in managing time is critical; must be able to plan and execute effectively and efficiently.
  • Ability to multi-task.
  • Previous experience in a similar role in a similar size/type of property.
  • Strong communication skills, both verbal and written, and a passion for dealing with and emotionally connecting with others.
  • Knowledge of the employment standards, federal and provincial laws.
  • Ability to focus and maintain attention to the performance of tasks and to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions.
  • Basic knowledge of wage and salary, employment and benefits administration and payroll is an asset.
  • Must be able to sit at a desk for up to 8 hours per day.

Nice To Haves

  • Diploma or certificate in Hotel/Human Resources Management or the equivalent is preferred.

Responsibilities

  • Prepare and facilitate onboarding activities with new and returning associates.
  • Organize new hire orientations, coordinating with Sales and Events for room booking and amenities, scheduling guest speakers and new associates and set-up and tear down of orientation.
  • Supports staff accommodation including, check-ins and check-outs and inspections. Liaising with Payroll, Engineering, and contract cleaners and assisting all associates with housing questions.
  • Maintain and update on brand associate communications on Be Well Bistro boards, SharePoint and Heart of Housewall calendars on a regular basis.
  • Prepare regular reports through ADP, MGS and for other reporting needs.
  • Create and maintain associate employment files.
  • Complete regular filing and data entry on a weekly basis.
  • Processing new hires, terminations/departures, employment status changes and liase with Payroll.
  • Assist with pre-screening and set up of interviews for applications who have applied via email or in person.
  • Oversee Casual Banquet Server hiring - Make job offers and facilitate hiring and onboarding, scheduling health and safety walk through with Banquet manager or captain.
  • Onboard new associates and help prepare them for a seamless experience.
  • Create Purchase Orders and track for year-end budgeting.
  • Assist with submission of monthly expenses.
  • Administrating the seasonal Wellness Package; tracking of the wellness package and liaising with Payroll regarding deductions.
  • Facilitate the Associate of the month and leader of the quarter program.
  • Plan and schedule all celebrations, lunches, and associate centered events.
  • Develop creative and engaging staff initiatives and communications.
  • Represent People & Culture and take an active part in health and safety committee which meet on a monthly basis.
  • Maintain health and safety board, participate in creation of health and safety presentation and lead by example.
  • Educate associates to report any unsafe conditions, practices or injuries as soon as possible and take appropriate actions.
  • Engage in various office administration duties.
  • All other duties as assigned.
  • Ability to provide a satisfactory criminal record check

Benefits

  • Team-spirited coworkers & encouraging management
  • Learning and development opportunities
  • Reward and Recognition Programs
  • Staff Accommodation (based on availability)
  • Enjoy Discounted Hotel stays with Marriott ‘Explore’ Program
  • Complimentary Staff Meal
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