People Business Partner

Pacsun Careers•Anaheim, CA

17h•Hybrid

About The Position

As a People Business Partner at Pacsun, you will work closely with department leaders, executing strategic HR plans to further business goals, and creating a best place to work for employees. The People Business Partner balances strategic partnership with hands-on execution, building strong relationships, driving efficiency, and creating an exceptional employee experience in a fast-paced retail environment. The People Business partner provides day-to-day support in administering human resources policies and programs covering a broad range of HR topics which include staffing, on-boarding, employee interactions & support, performance management, and learning & development. A large component of the role works in partnership with corporate-based leaders within all functions and will be focused on strategic organizational planning, employee relations, employee engagement, performance management, project management, and the company’s internal culture initiatives.

Requirements

College degree required
8+ years of HR experience in a HR Generalist or People Business Partner role
People leadership experience preferred
Outstanding interpersonal skills to effectively interface with employees at various levels of the organization and experience providing appropriate coaching and feedback as necessary
Demonstrated success in improving processes and reducing friction across HR programs
A bias for action and the ability to move seamlessly between strategic partnership and tactical execution
Experience with medium to high-risk employee relations matters and relevant investigations
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively analyze, interpret, and present data (engagement, turnover, and other people-related metrics)
Highly adaptable to a fluid and ever-changing fast-paced working environment, ability to flex style based on diverse teams of varying support needs
Experience with HRIS systems and Microsoft Office applications preferred
Having a team player mindset and willingness to contribute to the successful implementation of People team initiatives and programs

Nice To Haves

UKG experience is a plus
PHR or SPHR certified through HRCI a plus

Responsibilities

Acts as a strategic partner, collaborating to strengthen work relationships, build morale, and increase productivity, retention, and engagement.
Partners with leadership to align team structures and headcount planning with business priorities.
Acts as an advisor to leaders on team structure, talent movement, and organizational planning.
Manages and resolve complex employee relations issues, conducting thorough and objective investigations while ensuring compliance with legal and regulatory requirements.
Drives the implementation of performance management process, coaching leaders on effective practices to enhance employee development and productivity.
Advises leadership in appropriate resolution of employee relations issues.
Acts as a culture champion, partnering with leaders to foster inclusive, engaging, and supportive team environments where employees feel valued.
Supports engagement initiatives, surveys, feedback, and action planning.
Partners with leaders to mitigate retention risks and address underlying drivers to support team stability.
Conducts exit interviews to determine reasons behind separations.
Use information to coach leaders and devise programs for increased retention statistics with a focus on employee engagement.
Oversee HR Specialist in area of personnel files/ HRIS, unemployment, employment verifications, onboarding, and immigration authorization/ I9s.
Maintains compliance with legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reports comply.
Ensure fair, consistent, and compliant application of people policies and practices.
Responds to inquiries regarding policies, procedures, and programs.
Partners with Head of People on implementation and execution of HR programs and initiatives
Acts with autonomy, make decisions, and act in accordance with company policies and procedures
Manage relationships with HR Vendors relating to people operations, L&D, and engagement.
Performs other related duties as assigned.
Operate with the highest level of conduct, integrity, and confidentiality, setting the example for leaders and associates.
Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
Serve as a Pacsun advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent that delivers performance excellence.
As a manager, serve as a leader of company culture, norms, and conduct.
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.