People Assistant (T&D)

DAC Beachcroft•Seekonk, MA

13h•Onsite

About The Position

DAC Beachcroft is an international law firm seeking a People Assistant to join their People Support team. This entry-level role provides administrative and customer-focused support within a collaborative shared service environment. As the first point of contact for many People queries, the role is key in shaping the colleague experience and offers a strong foundation for a career in HR, Talent, or Learning & Development. The position involves exposure to various People processes, supporting firm-wide development activities, and contributing to continuous improvement. The team values accuracy, responsiveness, and collaboration, with opportunities for project involvement and career development.

Requirements

Experience working in a team-based, service delivery environment
Strong customer service skills, with a focus on responsiveness and quality
Excellent attention to detail and accuracy
Confident written and verbal communication skills
Strong organisational skills, with the ability to manage multiple priorities
Good IT literacy, particularly in Microsoft Outlook, Excel and Word
Ability to work both independently and as part of a team
Flexible and proactive approach, with a strong sense of ownership

Nice To Haves

Previous experience in a People, Recruitment or Learning & Development administration role
Experience using HR, recruitment or learning systems is advantageous
CIPD qualification (or working towards) is desirable

Responsibilities

Act as a first point of contact for People queries via email, phone and ticketing systems
Provide timely, accurate and customer-focused responses to colleagues and managers
Work collaboratively within the People Support team to manage and resolve queries efficiently
Coordinate administrative support for development events and learning interventions, including communications, promotion, room booking, set-up, preparation and distribution of materials, managing invitations, reminders, and joining instructions
Liaise with third-party providers to support delivery of learning events, including online hosting support
Support the evaluation and feedback process for all learning activity
Process budgets in line with approved spend
Maintain the learning management system, including adding new courses and events, updating attendance records, and managing resources and content
Manage enquiries through shared inboxes
Identify opportunities to enhance processes and improve the learner experience
Provide administrative support to Talent & Development and wider People initiatives, including Early Talent programmes and events, and DAC Beachcroft talent initiatives
Support general HR administration across the People function as required
Work with an understanding of DAC Beachcroft’s international structure, operating as one firm
Act in the best interests of the firm at all times, maintaining professionalism internally and externally
Operate effectively in a regulated environment, with a strong focus on confidentiality, risk and data security
Build effective working relationships and contribute positively to team and firm objectives